engVid quiz

Test your understanding of this English lesson

Test your understanding of the English lesson by answering these questions. You will get the answers and your score at the end of the quiz.
A good way to start a call is to say:

Another good way to start a call is to say:

What can I say to check if the person I want to speak to has time to chat?

I could check that the person is available to talk by saying:

To request a short period of time to talk, I could say:

To check that the person can speak to me, I could say:

To tell someone why I've called, I could say:

To explain why I'm calling, I could say:

To start a discussion on the phone, I might say:

One way of starting a conversation is to say, for example:

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113 Comments on “How to start a phone conversation in English”

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Thankyou Benjamin.It was very useful

Tuesday, April 25th 2017

    you r right Mss.Maryam

    Tuesday, April 25th 2017

    now we can easly call by phone and act like a natives , ;)

    Monday, May 1st 2017

Thanks Benjamin!!Nice lesson!

Tuesday, April 25th 2017

I got 100% – this is so useful lesson. Thank you and keep going Mr. Benjamin
In additional I would like to say about “regard” I didn’t exactly understand just only that one. If you have a free time , give me the explanation about this please.

Tuesday, April 25th 2017

    bakhtiyar ali when you say ” it’s regard with
    “it means “it’s concerns … ” or “it’s about … “

    Tuesday, April 25th 2017

Fantastico as usual, dear Ben. Please show up more often! We need your perfect accent and pronunciation to balance the Alex and Emma’s one. Hahaa

Tuesday, April 25th 2017


Tuesday, April 25th 2017

thank you for your useful lesson Benjamin Franklin

Tuesday, April 25th 2017

Really an opportunity to review how we can make a phone call to someone we know or how to search a job or make a business with other words by phoning a call. It has been very useful lesson although the teacher’s accent or pronunciation has been a little quick, the British English accent, I would say a little difficult for a beginner but if you have your listening skills loud and clear then you will understand all the short terms at the drop of the hat or immediately. Thanks a lot, teacher Benjamin, I will have to remember all these formulas to phone and use them properly.

Tuesday, April 25th 2017

Hi Benjamin.
Can’t you say: “Do you have a minute FOR a quick chat” instead of repeating HAVE?.


PS: See you in November :).

Tuesday, April 25th 2017

I’d like to watch more business lessons from Benjamin

Tuesday, April 25th 2017

Lesson useful. Can I hope that someday you will give us a lesson with a small little piece of high-theatrical acting (Wilde, Shakespeare, …)?
I think it would be great.

Tuesday, April 25th 2017

thank you Benjamin for this important lesson,we all know we are living in a world where prevail communication (phone calls).my score 9/10.
it is also your score on me.my success is yours.

Tuesday, April 25th 2017


Tuesday, April 25th 2017

question number 9 :D

Tuesday, April 25th 2017

I got 9/10..thank you so much and your team for this useful lesson, especially to those who are using english as their second language like me. keep up the good work!!

Tuesday, April 25th 2017

Thank you I got 100% very useful after all

Tuesday, April 25th 2017

Thanks Benjamin for this helpful lesson. Now I’ve understood how to start a conversation on the phone. I’ll keep those tips in mind.

Tuesday, April 25th 2017


Tuesday, April 25th 2017

It’s the first time I see your videos Mr. Benjamin. When I start, it was hard to understand the accent, few minutes later it wasn’t a problem.
Thank you very much for teach to me.

Tuesday, April 25th 2017

Thank you Benjamin

Wednesday, April 26th 2017


Wednesday, April 26th 2017

Believe me or not, after this video I feel more confident grabbing the phone and calling someone.
Thanks Benjamin.

Wednesday, April 26th 2017

Thanks Benjamin
Nice lesson!

Wednesday, April 26th 2017

Wohoo i got 100. The quiz was superb as the lesson ☺ by the way benjamin, i love your morning look 😊

Wednesday, April 26th 2017

Wohoo i got 100. The quiz was superb as the lesson.By the way benjamin ,i love your morning look

Wednesday, April 26th 2017

I got 100. Thanks benjamin

Wednesday, April 26th 2017

How cool it can bee. I’m sure it’s an amazing lesson besides other lessons. I’ll watch it as soon as I can.

Wednesday, April 26th 2017

i got 100% :D
thank you so much :)

Thursday, April 27th 2017

Nice information, thx

Thursday, April 27th 2017

Thank you, Benjamin. Very useful lesson.

Thursday, April 27th 2017

it’s a great lesion about phoning.thanks my dear.

Thursday, April 27th 2017

Thank you, the simple structure of this lesson simplified being casual vs being formal for me

Friday, April 28th 2017

yes, it was really useful lesson

Friday, April 28th 2017

It is so useful. I am really enjoy it. Thanks a lot.

Friday, April 28th 2017

Thanks,Teacher Benjamin. ^_^
I enjoy learning with you.

Saturday, April 29th 2017

I was paying a very expensive course here in Brazil. When I discovered this site I learned a lot, and that will change my life for sure.

Saturday, April 29th 2017

Thanks for the lesson. Although, I made a stupid mistake in the QUIZ, the lesson was really cool.
(mistake was in confusing this and that)

Sunday, April 30th 2017

thanks teacher;you need to get some sleep

Sunday, April 30th 2017

i got 80% thanks teacher

Sunday, April 30th 2017

thank you, I understood.

Monday, May 1st 2017

Hi, Benjamin. I feel nervous when I call, even in Japanese which is my first language. As for English, I’m sure I’ll be more nervous of course! But by taking this useful lesson, now I’m a little more confident with talking on the phone in English.
It’s important to be cheerful when we call to somebody else because we can’t see the face each other! If I mumbled, the person talking with me doesn’t understand what I say and gets uncomfortable because of it.
Anyway, thank you for the help! See you later.

Wednesday, May 3rd 2017

Thanks for your great leasson i think that will improve us to be better ❤❤👍

Thursday, May 4th 2017

Thanks man

Friday, May 5th 2017

I’m posting a comment to say thank you, the lesson was useful; the first part talking about “checking availability” was new to me.

Friday, May 5th 2017

Thank you so much!

Wednesday, May 10th 2017

Thank you so much for another good lesson.

Wednesday, May 10th 2017

Thank you so much. It’s very helpful. It was always my problem to start a conversation or how to reply when someone call me.

Saturday, May 13th 2017

Thank you for a lessons

Monday, May 15th 2017

tks a lot!

Monday, May 15th 2017

thanks very much by lesson very useful

Monday, May 15th 2017

Thanks Benjamin!

Wednesday, May 17th 2017

Thank you for your lesson!

Friday, May 19th 2017

great. I like it

Sunday, May 21st 2017

Thanks Benjamin….

Wednesday, May 24th 2017

Hiii….soooo nice it was

Wednesday, May 24th 2017

10/10 very good lesson, explained very well!!

Thursday, May 25th 2017

Thank you Benjamin! This is very useful.

Monday, May 29th 2017

Hello Teacher,I clear about this lesson…it’s a good lesson, but on spoken English I can’t order words before I speak out. so, I would to ask a teacher my English isn’t good with Grammar how can I do ? I always scared with my speaking.

Thursday, June 1st 2017

    Your english can be placed in track in continuous talking and right usage of wordds, that happens with reading.

    Thursday, June 29th 2017

    Sir, I regularly learn vocabulary some times it difficult for me recollect the exact word for the apt sentence.

    Thursday, June 29th 2017

I like the teacher

Wednesday, June 14th 2017

Those are good ways to start communication when I phone somebody at work.

Friday, June 16th 2017

Thank you.

Wednesday, June 21st 2017

Thank you sir. It’s pretty good to hear and simplified very much.

Thursday, June 29th 2017

Is this penjamin ?
Do you have a minute to talk ?
I am calling to you about my quiz , i got fall score

Saturday, July 1st 2017

Hi, I am Niyaj Nayem. I am trying to speak English. But my surroundings are not appropriate to talk in English that’s why I am searching a friend to talk on skype.
Niyaj Nayem is my skype id.

Friday, July 14th 2017

Perfect 👌. Thank you ❤

Monday, July 24th 2017

thank you, can i ask if their are anyone need to practice speaking English here. i need someone practice with me.

Sunday, August 13th 2017

you like my middle school teacher
and I think it’s time to review it again and again
but it’s difficult for me to remember the vocabulary

Monday, August 21st 2017

Thanks, Benjamin!

Monday, August 21st 2017

Thank you
Teacher good lesson infact

Tuesday, August 22nd 2017

This is a good lesson, thank you

Friday, September 8th 2017

it’s very simple & you have explained it with simple Pattern

Saturday, September 16th 2017

first time I’ve got 90% & repeated then got 100%
Very simple

Saturday, September 16th 2017

I don’t get the verb infinitive, teacher benjamine uf youbhave time please give mo further explanation and sample sentence of these two last topic. Thank you

Monday, October 2nd 2017

Thank you Benjamin, very helpful.

Tuesday, October 3rd 2017

Thank you! It is really useful for me

Wednesday, October 18th 2017


Friday, October 20th 2017

thank’s it was a very good lesson

Monday, December 11th 2017

Thank you Benjamin.

Thursday, December 14th 2017

I got 70% ….:)

Tuesday, December 19th 2017

You got 10 correct out of 10.

Friday, January 12th 2018

Thanks Benjamin : )

Wednesday, January 24th 2018

Thanks Useful tips

Sunday, January 28th 2018

it´s been a good lesson, thank you for you effort and the time you dedicated to teach us

Saturday, February 3rd 2018

thanks so much

Sunday, February 4th 2018

Thank you Benjamin! I have a doudt about clarify and clearfy, I though clearfy was correct mas it s wrong. What s the difference between clarify and clarify? You are so nice!

Thursday, February 22nd 2018

thanks sir

Tuesday, March 13th 2018

Thanks Peter

Saturday, April 7th 2018

I am sorry..Thanks Benjamin

Saturday, April 7th 2018

Thank you very much Benjamin it’s interesting lesson

Friday, April 20th 2018

Firstly thank you for these benefits
I’m pleased to watch your way to teach others

Monday, April 30th 2018

Thank you🤗

Tuesday, June 19th 2018

Easy to learn

Tuesday, September 4th 2018

Thank you, Benjamin

Thursday, September 13th 2018

thanks for your lesson

Wednesday, January 2nd 2019

It will be useful for the telephonic conversation

Friday, February 1st 2019

Thank you so mach

Monday, April 15th 2019

Thank you so much

Tuesday, June 25th 2019


Wednesday, July 17th 2019

The british english is amazing! Thank you for the lesson, Benjamin!

Tuesday, September 3rd 2019

So many thanks

Friday, September 27th 2019

Hello, i wish the best for everybody and i have to thank you Mr Benjamin so much.
cause of this lesson video, i’m able to start to make phone with someone, i didn’t try before but i’ll try to phone someone in order to practice all this tips and sentences, probably i’ll call a friend, my teacher, an office, or someone else. with practice we can improve our speaking English.

Monday, October 28th 2019

7 out of 10

Monday, December 23rd 2019

Thank you Mr. Benjamin for a good lesson.

Saturday, January 11th 2020

this a useful lesson , thank u

Saturday, January 25th 2020

I have gone your lesson carefully.
Thank you,

Tuesday, February 18th 2020

Thank you, helpfu!

Friday, April 3rd 2020

hi Benjamin
really fantastic teacher

Monday, April 20th 2020

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