Do you handle English phone calls at work? This lesson is just for you. In it, I teach you how to answer the phone, ask for someone’s identity, tell someone that a person is not available, ask someone to wait, leave a message, and politely end a call. If you are a receptionist who handles clients, customers, or patients, you will learn English that you will actually use and hear at work from this video. If this lesson helps you, let me know in the comments.
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