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Quiz

Test your understanding of this English lesson

Test your understanding of the English lesson by answering these questions. You will get the answers and your score at the end of the quiz.
On the telephone, which sentence should you use?

On the telephone, which sentence should you use?

If we want to spell something on the phone, which is the correct way to do it?

How can we tell the difference between the numbers 14 and 40?

Which sentence is formal telephone English?

If you don't understand someone on the phone, what should you say?

When you speak on the phone, you should smile because...

If someone is speaking too fast on the phone, you should politely ask them to slow down.

Which of the following phone sentences is informal?

Where can you practice phone English?


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Comments

252 Comments on “Telephone English: Emma’s top tips”


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Great lesson thank you very much for your education, God bless you for the work your doing.

Monday, February 10th 2014

    Making telephone calls demands some previous practice, no doubt about it.

    Well, I would say that making telephone calls in any foreign/second language is always a real challenge for language learners. Practice makes the difference.

    Regards

    Tuesday, June 10th 2014

Thank you so much, Emma! This is really an useful lesson. It might help me a lot when I emigrate to Canada. I always have trouble in English telephoning.

Monday, February 10th 2014

    hello my name is edwin a want to be your friend by my english is not strong

    Saturday, February 22nd 2014

    Making telephone calls demands some previous practice, no doubt about it.
    Well, I would say that making telephone calls in any foreign/second language is always a real challenge for language learners. Practice makes the difference.

    Regards

    Thursday, March 27th 2014

Good morning. Many thanks good lesson. I would like to explain to up charge

Monday, February 10th 2014

Great lesson :) thank you.

Monday, February 10th 2014

Cool)

Monday, February 10th 2014

This is great! I have got 100 points! :)
Add me if you want to practice.https://www.facebook.com/rafaelmr

Tuesday, February 11th 2014

Hello Emma! Thank you for this great lesson, it was very practical advice for people starting to work abroad or with foreigners, I used to be extremely nervous when I was just beginning to speak English on the phone, I wish I had known all of these tips before :)

Tuesday, February 11th 2014

You are really a wonderful teacher, thank you :)

Tuesday, February 11th 2014

Thanks a lot Emma, it was a very good lesson. I got 10 correct out of 10. You are the best. God bless you.

Tuesday, February 11th 2014

I got 8 correct out of ten

Tuesday, February 11th 2014

Thanks I got 70%. You and Ms Rebecca are number one teaching wise and and only you on engvid are number one beauty wise. Today you are looking very comfortable and easy. Thanks very much again for great lesson.

Tuesday, February 11th 2014

    Hi abdul. How are you?

    Thursday, May 29th 2014

Great.

Tuesday, February 11th 2014

Thank you so much. thank to such lessons I can see a difference between mentality of British and our people

Tuesday, February 11th 2014

9 :)

Tuesday, February 11th 2014

Thank you dear Emma that was great, keep it on

Tuesday, February 11th 2014

you are my one of the best teachers. thank you. I am looking forward further more on phone.

Tuesday, February 11th 2014

how could this question to consider ok ?
10. Where can you practice phone English?
If I live in an English speaking country, I can practice with telemarketers when they call to sell something. (I won’t actually buy the product, just practice my English)
to practice phone english should i wast time of who are working telemarketer even-though i won’t buy !! i think it’s rudeness and selfishness this question has failed me

Tuesday, February 11th 2014

I got 8 correct out of 10 :) I liked phone English practice with text books. But I had tried to call native teachers a few times when I was younger. I might be nervous, so I didn’t understand so much what they said.
Thank you, Emma. I also think smiling is important :)

Tuesday, February 11th 2014

thank uuuuuuuuuuuuuu =) can ask u when we use ” being and been plzzzzzzzzz help me Mss Emma

Tuesday, February 11th 2014

Thanks Emma ;-) ( informal )

Tuesday, February 11th 2014

100, Thank you Emma!!! Could I to practice with you?

Tuesday, February 11th 2014

    :D

    Tuesday, February 11th 2014

Hello Emma, thanks for this very important tool and all of your advices. Sure next phone conversations I’ll feel more comfortable and relax.

Tuesday, February 11th 2014

Hye emma.i appriciate your lession.it’s very usefull for me

Tuesday, February 11th 2014

thank you so much…..

Tuesday, February 11th 2014

Hi there, Serbia is on the line. I would like say to thank you, Emma. I am smiling. :)

Tuesday, February 11th 2014

    …to say thank you… Just correcting myself.

    Tuesday, February 11th 2014

Thanks Emma for the great tips .

Tuesday, February 11th 2014

Thank you Emma,but i think in the test it was a little difficult in the meaning of the questions.

Tuesday, February 11th 2014

Hello Emma, thank you for your lesson, I have 8 because I don’t understand “All of the above.” what mean this sentence please ?

Tuesday, February 11th 2014

    I think all of the above means what was said before true or fall.Like
    She has an apple.
    She has one apple.
    All of the above is true.( :

    Wednesday, February 12th 2014

Thank you very much Emma teacher, your tips were very useful for me. After I watched this lesson, I realized that I had a lot of problems in talking on phone.

Tuesday, February 11th 2014

Thank you…..ma’am.
You are my favorite teacher.I never miss any of your classes.Could you please and please take class regarding IELTS Writing task .
I hope you consider my request.
Have a great day!!

Tuesday, February 11th 2014

thanks

Tuesday, February 11th 2014

Good job. Thank you for all advices :)

Tuesday, February 11th 2014

Love the tips ! I got 8 correct out of 10 ! Thanks so much !

Tuesday, February 11th 2014

hi emma am mohamed
please on the phone when we answeing do we say ” am mohamed” or “it’s mohamed”
could you please explain ?
thank you so much

Tuesday, February 11th 2014

    I often hear people say it’s (name) speaking.

    Wednesday, February 12th 2014

great lesseo , and thanks

Tuesday, February 11th 2014

Thank you for all lesson.Good job.

Tuesday, February 11th 2014

Thank you so much :)

Tuesday, February 11th 2014

i really liked it!

Tuesday, February 11th 2014

Cool, i just start today and i think that this is a good way to learn English

Tuesday, February 11th 2014

Hello Emma! I really liked this lesson! Could you tell us more expressions???

Tuesday, February 11th 2014

Hello,
i thank , they were very imprtent tips to help me how to talk on the telephon.
thanks

Tuesday, February 11th 2014

Thank you so much Emma

Tuesday, February 11th 2014

Hai Emma…. thanks a lot for sharing these tips.. (try to smile)..

Tuesday, February 11th 2014

HI,Emma! i am new here. You’r doing a great job.

Wednesday, February 12th 2014

“””Where can you practice phone English??”””

could you please make me understand what’s difference between PRACTICE AND PRACTISE??? Actually i am little bit confused with these two words. please help me.!

Wednesday, February 12th 2014

    I think practice is the noun and practise is the verb, but in American practice means both the noun and the verb.

    Wednesday, February 12th 2014

    If you ask me you should Google all these words.
    and i’m sure you’re gonna get the right answer.
    bye!

    Thursday, February 13th 2014

Thank you Emma. You have made great lessons.

Wednesday, February 12th 2014

    Hi guy, u’re cambodian too, we’re country mate.

    Saturday, February 22nd 2014

Thanks a lot for your kind help, Emma.

Wednesday, February 12th 2014

This is really nice

Wednesday, February 12th 2014

thank you so much :)

Wednesday, February 12th 2014

Thanks

Wednesday, February 12th 2014

great it’s very good

Wednesday, February 12th 2014

100. Sorry, Emma, but the answer for the 3rd question sounds like: ‘U’ ass in uniform, ‘m’ ass in Mike, ‘a’ ass in Amanda, ‘r’ ass in Robert. Or: “You, ass in uniform” .

Wednesday, February 12th 2014

thank you mam

Wednesday, February 12th 2014

    DEAR, IT’S NOT ‘MAM’ BUT IT’S ”MA’AM” .
    HOPE YOU’RE NOT GONNA SPELL IT WRONG AGAIN!

    AND OF COURSE

    HAVE A VERY GOOD ONE, Shivivek!

    Thursday, February 13th 2014

I love your lessons, Emma :)

Wednesday, February 12th 2014

Thank you a lot Emma. Your lesson makes me confident to speak english on the phone :)

Wednesday, February 12th 2014

I love all the guys and ladies here on engvid, they are amazing, Emma is a very beautiful and dynamic teacher . ^^ i just admire her and learn at the same time is like wash the eyes and learn ;)

Wednesday, February 12th 2014

    pass to me your address facebook

    Monday, February 24th 2014

Thanks a lot Emma all Your lesson are superbs

Wednesday, February 12th 2014

Thanks! This lesson has been very usefull

Wednesday, February 12th 2014

Thanks a lot Emma U R the Best!!
and would anyone here mind joining me at Skype
sharing English and having fun?
U can find me with: mrm.13740@gmail.com

Wednesday, February 12th 2014

thank you Emna,you are the best
at all

Wednesday, February 12th 2014

thank you EMMA

Wednesday, February 12th 2014

7/10. Lovely lesson

Wednesday, February 12th 2014

oh it was great and really useful for my phone speaking… engvid… thanks

Wednesday, February 12th 2014

that is great ! thank you

Wednesday, February 12th 2014

Thanks Emma :-D

Wednesday, February 12th 2014

thank you for lesson

Thursday, February 13th 2014

I appreciate.

Thursday, February 13th 2014

Thank you very much, it help me a lot I trying to write every day a list one or two lines!! Ones again thank you!! God bless you!

Thursday, February 13th 2014

THANKS A LOT EMMA

Thursday, February 13th 2014

very good emma!

Thursday, February 13th 2014

Don’t make so many comments guys, she’s not gonna reply any comment.

WELL, THE LESSON WAS COOL.

Thursday, February 13th 2014

Good tips, thanks a lot!

Friday, February 14th 2014

thank you, very useful lesson

Friday, February 14th 2014

thanks alot ,it was really a nice lesson .
could you just please make some IELTS preparation videos like (vocabulary – grammar – writing easy ………) thanks alot .

Friday, February 14th 2014

thank you Emma , it was really benificial …..

Saturday, February 15th 2014

Thanks, Emma,It was great and it has been very usefull.

Saturday, February 15th 2014

10x u a great…

Sunday, February 16th 2014

I really liked this video it’s so useful, thank you so much!

Sunday, February 16th 2014

thank you

Sunday, February 16th 2014

I would like to say much thanks,Emmi. Honestly, you are best.

Sunday, February 16th 2014

Thank you for the great lesson!

Sunday, February 16th 2014

Thanks a lot, Emma

Monday, February 17th 2014

Thanks!!! 9:)

Monday, February 17th 2014

Thanks a lot, Emma!

Tuesday, February 18th 2014

Thank you so much, Prof. Emma

Tuesday, February 18th 2014

Thanks..I’ve got 9 :)

Tuesday, February 18th 2014

Hi,Emma, you are one of the most favorite teacher of mine. These tips absolutely give me a direction in telephoning foreigners, especially with customers. I have much more confidence now! Thank you.

Wednesday, February 19th 2014

thank you my teacher Emma, i am nabil, n as in nuclear,a as in address, b is in booby,i as in improve. l as in lesson, *_^

Wednesday, February 19th 2014

it was nice) you have my thanks))

Wednesday, February 19th 2014

Thank you a lot I really enjoyed it.

Wednesday, February 19th 2014

thanks Emma >> you`re the best

Wednesday, February 19th 2014

May I know who is calling?
No, you can’t!
May I know why?
No, You can’t!
Thanks for calling.
No, you can’t!
Lolz

Thursday, February 20th 2014

Good job Emma .

Thursday, February 20th 2014

I learned a lot.

Thursday, February 20th 2014

thank very much Emma for this

Thursday, February 20th 2014

Good job thank you

Friday, February 21st 2014

THANKS ALOT MAM

Saturday, February 22nd 2014

Thanks a lot Emma. It’s really useful for me.

Saturday, February 22nd 2014

In fact i face many problems on speaking on telephone but now i think that this vedio will help me to overcome my problems
really i don’t know how to thank you emma

Saturday, February 22nd 2014

Thank you emma, great lesson ;)

Saturday, February 22nd 2014

Thanks for the class! You’re a nice teacher!

Saturday, February 22nd 2014

Thank you and very useful in day today life

Sunday, February 23rd 2014

Τhank you,Emma.

Sunday, February 23rd 2014

Smile 9 :)

Monday, February 24th 2014

I got ten out ten. haha
Have nice day friends.

Monday, February 24th 2014

you are a good teacher emma

Monday, February 24th 2014

Hi Emma may i ask why in the cuiz in the first question the thierd answer consider wrong answer?
“Would I leave a message, please?”

Monday, February 24th 2014

thanks so much

Tuesday, February 25th 2014

Thanks for the lesson. Is fantastic learn english with your lesson.

Tuesday, February 25th 2014

I think this video comes in handy for the people who are trying to study English.

Tuesday, February 25th 2014

Thank You

Wednesday, February 26th 2014

Thanks Emma. 9 out of 10. Great!

Wednesday, February 26th 2014

I liked it. congratulation Emma.

Thursday, February 27th 2014

Thank you very much!
I need to practice English. Whould you add me on facebook to practice? You can find me: https://www.facebook.com/tatyana.tarannikova

Saturday, March 1st 2014

Thank you very much medam.it has helped me .

Saturday, March 1st 2014

60%? :(

Sunday, March 2nd 2014

thank u emma

Sunday, March 2nd 2014

what is an amazing tips. They are really helpful to me because I usually get nervous when I am on the phone. Thanks a lot.

Monday, March 3rd 2014

    Also, I got 100% on the test :)

    Monday, March 3rd 2014

Thank you emma. Your lectures always make my English improve for sure. I don’t have opportunity to talk to English speaker on the phone yet, but this video is absolutely helpful when I have to talk them.
I want to know more detail.
So, I look forward to new videos

Tuesday, March 4th 2014

yup, why you know that i also don’t like talking on the phone? im trying to avoid it usually. thanks

Wednesday, March 5th 2014

Thank you so much Emma -I need to much practice english !

Wednesday, March 5th 2014

hi Emma..I have problem that how to use modal verbs in all tenses.could u plz help me in that?

Wednesday, March 5th 2014

The best site ever to learn English… I’m loving it so much… thank u…

Wednesday, March 5th 2014

thanks emma

Thursday, March 6th 2014

W oh, this one a little bit tricky for me.I got 50!

Thursday, March 6th 2014

hi Emma… your 8th tip made me smile

Friday, March 7th 2014

Thank you Emma. It is very important lesson for me. I’m very thankful to you…

Friday, March 7th 2014

Thanks a lot. Could you please add more lessons related to this topic, where will be used more specific words for telephone conversation.

Saturday, March 8th 2014

Ifeel more confident thanks to your lessons. thank you

Monday, March 10th 2014

hai emma, :-) thank you for your tips, its really useful. i have one trouble while i am speaking english. if i meet other language people i am comfortable to speak english but when i meet someone from my own language i am getting nervous to speak english actually i am struggling i can’t speak. can you help me, please??

Monday, March 10th 2014

excellent Emma

Wednesday, March 12th 2014

Excelent tips, Emma. Thank you.

Wednesday, March 12th 2014

Thank you Emma~ You are so great teacher~God bless you and take care^^

Thursday, March 13th 2014

    HI! I belong to Jesus as well! From Brazil, serving the King of the Nations!

    Thursday, March 27th 2014

      Yes we are all His bride~ ^^ha ha nice to see you bro~

      Friday, March 28th 2014

Thanks Emma for your great tips. Hope that I have chance to practice English speaking with someone :)

Friday, March 14th 2014

thanks Emma that was very good. hi shamim? how old are you?

Friday, March 14th 2014

thank you

Saturday, March 15th 2014

you are the best teacher I have seen

Thursday, March 20th 2014

thnks alot ms Emma

Friday, March 21st 2014

very usefull topic,, thanks

Friday, March 21st 2014

Thanks Emma for these useful telephne tips. They help you a lot to cope with formal/informal telephone calls.
I do like your vidio-lessons Emma.

Regards

Thursday, March 27th 2014

JESUS BLESS YOU EMMA! YOU ARE AN EXCELLENT TEACHER…

Thursday, March 27th 2014

well ,I would like to say thanks a lot for your valuable time .I sincerely appreciate your talent of teaching, respectable Emma Madam.

Friday, March 28th 2014

That was really useful.It’s working.

Monday, March 31st 2014

thanks you teacher….

Monday, March 31st 2014

You’re such an amazing teacher ..
blessed

Wednesday, April 2nd 2014

Hello !
May i speak to Miss Emma, Please.

Saturday, April 5th 2014

Thank you Emma!

Tuesday, April 8th 2014

Hello,

It was a good video and it helped me.
thanks for the video Emma.

Wednesday, April 9th 2014

May I speak to Mis. Emma!
It was very useful lesson. thanks Emma.

Thursday, April 10th 2014

I got 10 correct out of 10 thank you so mutch Emma

Saturday, April 12th 2014

Hi Emma,
thanks a lot for your useful lesson.
You’re a amazing teacher
take care

Sunday, April 13th 2014

thanks a lot for your lesson

Monday, April 14th 2014

Great….Thanks Emma

Wednesday, April 16th 2014

Emma. You said “I” as a Erin, M as a Marry and A as a En. You speak Ema, but spell it Ime? It’s confusing. The same letters are speak out very different. I think you English need to reform the spelling.

Friday, April 18th 2014

THANK YOU EMMA…

Wednesday, April 23rd 2014

Thank you so much, Emma!

Monday, May 12th 2014

Thanks for such a clear explanation.

Tuesday, May 13th 2014

Very nice video !

Tuesday, May 13th 2014

Great Job

Wednesday, May 14th 2014

Thank you Emma. I love this lesson.

Friday, May 16th 2014

Nice! Thank you Emma.

Wednesday, June 4th 2014

Nice !Thank you Emma

Monday, June 16th 2014

i got 100!thank u much!

Tuesday, June 17th 2014

Thanks a lot Mrs Emma.

Thursday, June 26th 2014

thanks Emma…. its really helpful.

Saturday, June 28th 2014

You are a great teacher.

Wednesday, July 2nd 2014

Hardfall thanks for Emma. I would like to practice by skype:masumbsbc

Sunday, July 6th 2014

i got 90%

Sunday, July 6th 2014

thx so much for this lesson …It was helpful thx so much :)

Friday, July 11th 2014

Hi Emma! I loved the class!! I’m going to use your tips! :) I want to learn English very well! :p

Monday, July 14th 2014

with all respect but May I ask who’s calling?
is not a doble question in a question.
thanks for your answer.

Tuesday, July 15th 2014

GREAT!! ;)

Friday, August 15th 2014

Thank you! I am so sorry, I scored 7 out 10

Tuesday, August 19th 2014

your teaching is fantastic.

Thursday, August 21st 2014

thank you, Emma :)
Hi everyone, it’s nice to talk to all of you in English in order to practicing English and share your beautiful culture. please contact my facebook account: phùng tấn phát. thank you

Monday, August 25th 2014

I love smile, I liked Emma’s smile :)

Tuesday, September 16th 2014

Great lesson! Thank you … :) Emma teacher!

Thursday, September 18th 2014

Emma … I really enjoy your classes . Congrats !!!

Thursday, September 18th 2014

Emma ,
May I call you to practice conversation on the phone?
:)
I am kidding but I really would appreciate that .
Regards

Thursday, September 18th 2014

Best Teacher

Wednesday, September 24th 2014

OMG, WTF I got 7 I hope at least i could get 10 haaaaa>,<

Friday, September 26th 2014

This lesson is very useful with me.Now I’m sure that I won’t get mistake on telephone anymore!

Sunday, September 28th 2014

Thanks, this lessons is Ok.

Sunday, October 19th 2014

Emma, I have the same difficulty. I’m going to work hard to overcome this.

Tuesday, October 28th 2014

This is so great,Thanks Emma.

Thursday, November 20th 2014

Wonderful.

Thursday, November 20th 2014

i need some one to practise english with me please

Thursday, November 20th 2014

    you can practice with me.

    Tuesday, December 29th 2015

Hi Emma,
Your teaching ability is perfect completely. Thanks for lesson and smile :)

Wednesday, November 26th 2014

thank you Emma

Friday, November 28th 2014

Great lesson!
Best Teacher :)

Monday, December 1st 2014

i would like to think you for your efforts.

Friday, December 19th 2014

Thank you very much. Do you know how I practice I have nobody to speak with so practice by taking dictionary over there common first names are given I am picking up formal one e.g Is Harry there , please ? This is Awais calling for Harry.I practice with different names Adam , bob , Chris , Daniel etc. God taan k hI na chrismas may dare saarieU n Koshun day . (English translation) GOD will give you lots of happiness in this Chrismas. Happy Chrismas.

Monday, December 22nd 2014

Emma you are very nice,Thank You?
Good class

Friday, December 26th 2014

Hello Ms Emma!. I am very much fascinated by your teach methodology. Love it. May I know how to contact you through e-mail for any queries related to “grammar”? or Can I use these “posts” as a means to have communication with you? Eagerly awaiting for the response. :)

Regards
Manjula

Saturday, December 27th 2014

Emma! I would to tell you one more thing… you are Amma ( meaning mother in south Indian languages) – Grammar Amma to me… I keep admiring your teaching… ;)

Saturday, December 27th 2014

I joined the course lest thaan 24 hours ego. I already how interesting it is.Thank you so much Emma and all the teachers.

Tuesday, January 20th 2015

You are a great funny person Ms……
I wish you a great luck in your life Emma and will be glad to meet you somewhere.Thank you.

Tuesday, January 27th 2015

We become to be nervous when answering the phone.
Most helpful tip of today’s lesson is “When we speak on the phone, we should smile ”
This is very important not only English but also native language.
Thank you so much Emma!

Thursday, February 19th 2015

Nice one.. Thanks!!

Sunday, March 1st 2015

It was my first test 70% thanks a lot

Thursday, April 2nd 2015

Thanks you Emma.
It´s a wonder fast lessons.

Sunday, April 12th 2015

my english is not strong

Wednesday, July 1st 2015

Hi, Emma. I’ve looked to your all videos about telephone and eventually I can say heartily that I can talk on the phone without any hesitation. Thank you so much.

Wednesday, July 15th 2015

ive got 6

Friday, July 24th 2015

شكراً جزيلا it means many thanks

Monday, July 27th 2015

ive got 9

Tuesday, August 18th 2015

Great lesson! Emma. Thanks.

Friday, August 28th 2015

Wonderful Emma!

Sunday, September 13th 2015

thanks for teaching

Saturday, September 19th 2015

Hi Emma,

Thanks for putting this together. I have seen many of your videos on youtube. And, I’m pretty much impressed by your teaching skill. I’ve scheduled my IETLS for 14th Nov – I would love to have online coaching from you. Would you mind to provide me online coaching?

Monday, September 21st 2015

Thank you Emma. You have made great lessons.

Saturday, October 10th 2015

How to spell a word? Use NATO phonetic alphabet (Alfa, Bravo, Charlie, et..). Much clearer.

Friday, October 16th 2015

Thanks Emma for teach us ,good lesson

Tuesday, October 20th 2015

Thanks a lot dear Emma for this great lesson ^_^
about the last question,
in my Opinion, the 2nd choice is the best.
the first one wastes credits or increases the Tel. bill.
The 3d one wastes the seller’s time
and I dont like that>
its my peersonal Opinion ^_*
regards :)

Thursday, November 26th 2015

Thanks Emma!

Friday, December 4th 2015

it’s an important lesson thanks a lot teacher Emma :)

Monday, December 7th 2015

thank you ,i like your lession!

Tuesday, December 15th 2015

Thanks emma for this very useful tips on making a call. It would be very useful to me especially im practic8ng english. Because 8m planning on applying a job which is an call center agent. And this is very useful to me because i will know how to speak more polite on an phone coversation. Thank you again emma and have a nice day.😀😀

Tuesday, December 29th 2015

I looking for someone to speak with him.

Tuesday, December 29th 2015

Thank you Emma,You make me more confident when I conversation via telephone.

Thursday, January 7th 2016

your lessons are most helpful, and your expressions and teaching way is quitely helpful, you are an amazing teacher,I wish I would meet you someday whenever I come in canada

Sunday, January 31st 2016

Many thanks Ms Emma I got 8 points I need more study to get a high scores to your lesson ……I’ll try my best next quiz .

Friday, February 26th 2016

Have a nice day!!! Thank you, Emma!!!!

Sunday, March 6th 2016

thanks emma

Sunday, March 6th 2016

Thanks Emma alots. You are a great teacher.

Tuesday, March 22nd 2016

Thanks, Excellent tips, when I have the opportunity I will put it on practice

Saturday, April 2nd 2016

It is very help full thank u Emma.

Monday, April 4th 2016

Hey Emma!
Congratulations for the lesson. It’s really important for us (English students) to improve ours learning.

I’d like to congratulate all of you teachers for this amazing website.

Thanks a lot! ;)

Thursday, April 28th 2016

Thank you for your lesson. I liked your tips about practice with the answering machine and smile on the phone. i think that very good ideas and very helpful.

Wednesday, May 11th 2016

Thanks Emma I learned a lot . I will use this tips on my workplace

Saturday, May 21st 2016

guys i want to practice speaking English
i wish you help me to find guys interested in it like me
or tell me where can i do it

Saturday, May 28th 2016

Don’t be direct, Use “may could would” instead of “I want”. Practice practice practice, practice more. Spelling you name in example. Pay attention to the number. ask if you don’t understand. remember the useful expressions. Use different sentence between formal and informal situation. Finally don’t forget to smile.
It’s a very helpful lesson.
Thank u Emma!

Monday, June 13th 2016

Hi Emma! I use the expression “May I help you?” This form is formal, or informal, or both?

Friday, August 5th 2016

I’m learning … thank you Emma

Saturday, August 13th 2016

thank you Emma :))

Wednesday, September 21st 2016
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