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Quiz

Test your understanding of this English lesson

Test your understanding of the English lesson by answering these questions. You will get the answers and your score at the end of the quiz.


LEAVE A COMMENT

223 COMMENTS

hell yeah !!!! I got 10 hahahaha LOL I tried to photocpy my ass hahahah that was hilarious !!

moldret

    Hi, Moldret!

    Where did you get “I tried to photocpy my ass”? In my quizz, this sentece didn’t came… hehehehe

    Carol3139

      omg ! I don’t know where I read that , but I did !

      moldret

      Hi Carol, you’re not complaining about it, aren’t you? Otherwise I advise you to follow Emma’s advice to cope with this situation.

      Regards

      Regino

        Thanks a lot Rebecca for sharing this practical three-step-process to deal with different unpleasant situations very effectively.

        I thought I knew how to complain about a problem in a foreign language, however after watching this video I realized I didn’t.

        I always took only the first step, I stated the problem and facial expressions did the rest.

        Thanks again, Take Care!

        Regino

        Hi, Regino!

        No, I’m not…

        It was just a questio to Moldret, because, like I said after this comment: I just found it’s funny and think it’s a good statement for a quizz… I like some funny exercises… ;)

        Carol3139

    my bad !!!! I didn’t mean to say that ! I am sorry ..I don’t remember where I read it or heard it . :( I am sorry again ..

    moldret

      No problem! I just found it’s funny and think it’s a good statement for a quizz… I like some funny exercises… ;)

      Carol3139

    “to photocpy”? What does it mean?

    le-fay

      make a copy

      asmao

you are an awesome teacher !!! I tip my hat to you XD

moldret

lots of mosquitoes are biting me in that room, it is unacceptable. please transfer me to another room.

lachgar

I got 9 correct out of 10. BTW our rooms walls are moldy…. Honest to say, it is unacceptable. But it costs an arm and a leg to repair or move to another apartment. So I clean them little by little by myself :( Thank you for your lesson, Rebecca. Helpful :)

Happy04

Hii everyone!!!
I’m looking for someone who wants practice some english!!!
If you want, just leave the facebook!!
Thanks!!!

Marcellee

    my facebook is 蒋清锋

    spencer0616

      can you make me the spelling??

      quiliano

        Hi Marcellee, it seems to me that a good number of EngVid viewers do really want to practice English with you.

        What a lucky woman you are!!!

        Regards

        Regino

      hi marcellee,

      nice to meet you here
      you can have english practice with me if you like it

      thanks

      naseembari

    skype: wottgame from istanbul,TR

    MRsea

    skype: cadet.perfect

    innocent khan

    or you could join me on fb:www.facebook.com/kingbayya.khan

    if you are really interested to improve your english skills.

    innocent khan

    My skipe is
    edubetim I’m from Brazil too

    Edu.betim

    hi marcellee i want to practice English too
    you will find me in
    facebook.com/ahmed.elswah.737
    bye for now.

    ahmeddel

    Marcellee,
    add me on skype
    ID: skmjhon552
    I love to communicate for practicing english!!!

    skmjhon552

      Hi, I also interested in Cisco network devices. I sent you an invitation to Skype. I’ll be glad if we talk

      Dimitrov

    facebook:Prisevca Galina,i want to practice english
    skype:prisevca.galina1

    Prisevca

      hi! we can practice together , no problem! , i will add you

      Charless

    I also wanna improve my English.If somebody wants to practise English with me can tell me .I will leave my Facebook.
    Thanks.

    Vahe1998

    Is there anyone who want to add me on facebook to practise English?

    Mark87

    My fb Ahmed H. Alsakkaf

    AhmedBenZain

    Please, Count me in too in your casting :
    my skype is svt90034751967
    ;)

    proverbial horse

    Hi Marcellee!!
    I’d like to have some practice with you, if you want to add me on fb, you could find me as Rivas David but if you’re not able to send me a fbf request please leave a message with your fb account and I’ll add you.

    regards!!

    Rivas David

    Hii Marcellee!!

    I would like to practice with you. If you dont mind,give me friend request in Facebook(prasanth govind)or you can add me in Google+(prasanthit91@gmail.com)
    Thank you!!

    Prasanth Govind

    orgs69 my skype

    kirmiz

    my facebook is leenguyen(leomes232001@yahoo.com).Nice to meet you ,Marcellee

    leomes

Thank you Rebecca.

tutte

Thank you, I was useful for me.

Mary

thanks

kazusumi

yeah :D i got 9 of 10 :D it’s so useful for me tks

Song Jin Ji

I got 10 :) Thank you, Rebecca. :)

Peter Jeon

Your class is really useful. Thank you Rebecca !

rachaparro

10/10 – oh? my God!!.. EngVid got bonkers, on this quiz since when “the airline is a really shit”. oh Dear, oh dear, what’s happen there? Are we getting nuts?

Jorge Pedroso

hi marcellee i want to practice English too
you will find me in
facebook.com/ahmed.elswah.737
bye for now.

ahmeddel

thank you rebecca it was very useful for me .

ahmeddel

Thank you so much, teacher!

susan120294

This is very useful lesson.
Rebecca you made it very easy and simple to understand how to lodge a complaint by following simple 3 step process.
THANKS A LOT :)

TEJALKK

    My pleasure! All the best!

    Rebecca

Thax Rebecca.It’s a good lesson.

krunu

many thanks

khalidse10

Hi teacher! Thanks a lot!

dorycam

    Hi dorycam,
    i want you to be my friend so kindly add me on skype : cadet.perfect

    innocent khan

      Hi innocent khan, nice to meet you! I just added you to my skype contacts. Bye for now!

      dorycam

        Hi dorycam,
        I would like to practice my English with you. Feel free to add me on skype (prfsniper). Best regards!

        AMS Saraiva

        Hi, why don’t you add me too in order to practice english talked? My skipe is: donatello133, if you like I am in witing, best regards

        dfantauzzi769

    hi dorycam i want to practice English with you
    you will find me in
    facebook.com/ahmed.elswah.737
    bye for now.

    ahmeddel

    hi how ru
    i want to talk with u ,so add me on skype: mahmodarif
    or kik: mahmodarif
    thanks alot

    mahmodarif

Hi.Thanks for this lesson.It turned out that I’m a good complainer 10/10

Vahe1998

Thanks , Rebecca. I want to ask about 10th question of the quiz. Why does “This is silly” not go ?

proverbial horse

    Hii proverbial horse
    I think that I can answer you:
    “This is silly” is not the right answer because you don’t have just to reclaim, you have to say that is wrong!! So the right answer is “This isn’t right”.

    Marcellee

      Hi Marcellee, it seems to me that a good number of EngVid viewers do really want to practise English with you.

      What a lucky woman you are!!!

      Regards

      Regino

      this is good opportunity for improve your english not for joke with girl

      naseembari

      Marcelle ,
      I have the same mistake and I have read your comment but I didn’t understand what did you mean by reclaim . and What is the difference between that’s silly and that’s wrong ??!

      Amjad Sobhi

:)

byte

Thank you very much teacher

Robar

i thank you all your team because you are helping to people worldwide to learn good english

rajeshhsejar

thanks a lot

aminmatchel

This is a great lesson Rebecca ! Could give us some tips on how to get success in CAE, to be more specific, I would love to know how to write effectively each type of text which is requested there.

mcavalcanteb

2/10 thumbs down.

adalberto75

If i were you in that situation, I’d ask for the other leg of the chicken. lol just kidding!

TheTVC

Tks teacher, I tip. my hat to you

Edu.betim

It was really simple , to the point and actionable thanks !

Bakkar

Thanks for this lesson)

Kerr

Hi everyone!
I’m looking for someone who wants practice some english!
If you want, just leave the facebook!
Thanks!

zareiali68

thank you Rebecca :-)

watersoul1981

    hi watersoul, can I practice my English with you? here’s my skype “naitsirhc.opmac”. or may I know your skype?

    naitsirhc

I got 9/10 -.-

HurricaneAngel

Hi.Thanks for this lesson.It turned out that I’m a good complainer 10/10

Vahe1998

Thanks .It’s very useful

VHR98

Thank you, Rebecca! It’s helpful lesson as always.
Also I have a question. In sentence “When I have chance to play football I always do (it)” I can’t understand why there is no need to use “it”. What is the rule? Thank you! Can you make lesson for it? Thank you!

ValeraKundas

    Hii ValeraKundas
    Can I answer to you?
    It’s not a rule. We don’t need use the “it” cause you know that exist, you just don’t need to say.

    Marcellee

      nice answer………….
      Thanks Rebecca for your useful lesson And one more thing , you have a very excellent power to teaching as everyone thought.

      khatri777

Is there anyone who want to add me on facebook to practise English?

Mark87

Hi Rebecca !
Your lesson was fab., useful and understandable !
At last i found so very right site with so very
clever teachers.
Besides, i like such Bibleical name like Rebecca
Regards !

Yurokan

Thank you very much for this useful lesson, Rebecca!
Now we know how to complain :D :)

inspiramentum

Hi Rebecca: Nice lesson, and don’t worry about the chicken. I’ll give you a turkey instead.

esmtco

thanks rebbeca, great job, you guys are the best by far among others english teaching sites, just for you to know finally I completed all the lessons on this site it feels really great it has been over one year and a half since I watched the first lesson, I am not fluent and make many mistakes but I have learned a lot with you guys so that I am able to keep a conversation totally in english, god will pay you, well and me too when I get a credit card. best wishes

willito

    Wow, thanks for your feedback and congratulations to you on your determination to improve and succeed. I am sure you will go far in life with such a positive attitude and such persistence. I wish you all the best!

    Rebecca

Thank you Rebecca.

pavanut2

Really excellent course. Thank you so much Rebecca.

jack.li

hello everyone.
I am Roni and I want to add some friends to practice English.
Leave your Facebook and we improve English together !

Roni Lian

how can i download the lessons

alijuma

Many thanks Rebecca!

poyolatex

very useful for me, thanks

englishform

I got 10 out of 10

durraniahmed

Thanks very much Rebecca. It was very interesting and clear.
I can use this lesson every time I book a hotel. My room is dirty, this is ridiculous, please give the royal one right now ! :)

bouboul

    Someone once said,

    “In life we don’t get what we deserve, we get what we negotiate.”

    Sounds like you are on your way! All the best to you.

    Rebecca

      it is really a good sentence for life!

      ludahaofei

    Ha-ha! It’s wonderful! Bouboul, you’ve made my day! :-) But I think it will work only in 5* hotels. If a hotel has 3 stars, for example, it usually doesn’t have a royal suite. ^-^ I remembered a funny story: once I noticed a spot on the carpet in a hotel in UAE. I didn’t complain then, just said: “Oh, there’s a spot here”. And they gave me a superior room for free although I didn’t ask them for it (and didn’t intend to ask). It was a nice surprise. So I think if a tourist speaks polite and smiles friendly, hotel employees will help him or her with pleasure.

    KoshkaBestiya

This my skype if u wanna practice anytime :) jonathan.sanchez.macias

moldret

Thank you, teacher. Could you make a lesson about pronunciation “Tr” and “Dr”, please?

susan120294

Hi everyone ! I’m looking for someone to practice my english skill. I’m seventy five. Could you let me your facebook? :
By the way. YOu’re a very good teacher !. Thank you Rebecca.

oscargutierrez502

I got 10 out of 10 Yahweh!!!

jfhdsjkfgkld

i would be glad if anyone has free time to practice with me on skype, please reply my comment with your ID and i’ll add you as soon as possible.

Atheer

10/10 Please more advanced lessons!

viacheslavkr

I’ve got 10!!! Your lesson was very cool! This is so nice, please send others like that!

Carlosjsobrinho

what a wonderful lesson thank you/Shukran

Ahmido

Thanks a lot!

papyan

Rebecca, thank you so much!

It’s very useful in daily life.

yankhonskiy

Got 100 :)

BIDO

thanks it was useful
hi i’m looking for those people who are interested in learning moroccan dialect or even arabic language i’m as well interested in learning english what are you waiting for add me on skype mohssinex.mohssine

mohssinex

Glad to know so many of you found the lesson practical and useful. I hope the three-step technique helps you to speak up for yourself when and if things go wrong. Knowing what to say and do gives you more confidence and power. My best wishes to you!

Rebecca

    Thank you ma’am!

    Tshering0

Hello,Rebeca
I’m so please to visit this site again.
I have again some other question which I hope you could answer them well
What is the deference between linguistic competence and linguistic performance?
What is the distinction between descriptive and prescriptive grammar?
What is the distinction between constitutive and regulative rules in English?
Thanks indeed between teachewrs just you and Adam answer my questions thanks for every thing .

123456mehdi

Thanks Rebecca
Thanks Maryam for telling about this website

roy123

Thanks Rebecca. The quiz is hilarious by the way. I got 10. Bye!

CedomirP

I REALLY LOVE YOUR WAY TO TEACH CLAIR SIMPLE AND EFFICIENT BY THE WAY I GOT 100/100 IN THIS TSET
ISUBSCRIBED IN YOUR YOUTUBE CHANNEL IT DESERVES

HAMDAOUI

Hi Rebeca… Are you from Brazil? I can understand every word you say… like you were speaking portuguese…. Beijos.

Bianabar

i goy 9/10 :) not bad for me :))

depzailaimi

I got 10 !! :)

Namosup

I got 9 :'(

rudy123

Thank you.
:D

Iamhere.

good quiz thanks a lot

totoklibi

thanks for this lesson can you give me your email ????

memo90

good staff

Makiwa Peter

Hi Rebecca
I very glad today your lesson it was series for me because interested. my teacher Rebecca could tell me your browser at Facebook, because i wanna to one of students around the world
so please ad you or tell your face book
thanks my dear teachers for engVid

asha a.mohamed

Thanks for your lesson. Very clear .

Marlar

Hello teacher thanks

pancho

I like this lesson..it s very interesting.

pancho

Rebecca , very , very wellllllllll¡¡¡¡
Thanks¡¡¡

arestino

Thanks Rebecca this lesson is useful.And always you do good work rebecca.

rakshorgan

thank you so much mis Rebecca ,,can i call you by skype please?,,,this is my skype’s name ; mykeskype88 ,or send you skype’s name please.. but if you can and available.. thanks again///

Myke Bridge Manurung

Hi, Rebecca, thanks a lot for your lesson.

noneego

You are gorgeous. I am not good at speaking English how can I improve it. Thanks

Manolya

Guys, Is this ok?

Oh, That is disgussting! I orderd a whole chicken, however his leg had been eaten

LoveEN:)

I have waiting for the order more than 2 hours! That is redicolous, please bring my order right away

LoveEN:)

you know what, I ordered a hot choclate, however it is a cooled coffee. This is unacceptable. Please change this order with mine.

LoveEN:)

1. The seat that I have reserved has been given to another one.
2. This is reduclus.
3. Please give me a new seat right away

LoveEN:)

oh thanks a lot miss rebecca I like the way u teach.

gannupriya85

oh! thanks a lot miss rebecca I like the way u teach.

gannupriya85

Thank you very much, Rebecca. These problems usually happen, we can’t always avoid them, so we’d better complain when necessary and more importantly, in the right way.

Tiago de Souza da Silva

This is a good one but what if you are a employee and the customer wants to take advance of some mistake how can we handle. If there a video than we can see??

epaul49

    You can say: “Excuse me! We will solve your problem right now”. And then do what they want if it’s possible. Sometimes customers can cavil because they have a bad mood. :-) If Rebecca maid a video about employee’s behaviour and answers, I’d like to watch it too.

    KoshkaBestiya

It ‘s wonderful syntax. Good

Elbo

my grandfather is distrubing me in my room, it is unaccepatable me because my future may damage , i need the next room

dhruba

the great teacher till today in engvid.

dhruba

it is really a good lessen that can make my speaking skills improved a lot. so i just want to stick to learn your lesson everyday from today!thank you!

ludahaofei

Hi!!!! I’ve got 10/10!!!! By the way… what does the expression “I TIP MY HAT TO YOU” mean?

vivi.vespero

    It means that you admire and respect someone for something they have done.

    KoshkaBestiya

Interesting lesson … thanks teacher

aboood1994

Thank you Rebecca. It is really good lession.

drquy81

Thank you very much!

annie0301

thanki

emrahbulduk

I’ve got 9/10 this lesson very useful thank you teacher

Good feeling

thank you very much,ı have got 10/10 :)

EMEL16

tks rebeca, you have good voice, i’m beginer and i have 8/10

nguyenphuc

    Yes, you right. She has very beautiful soft voice. :-) I think Rebecca is a nice and polite person in real life too.

    KoshkaBestiya

good lesson

nnajjar

very good lesson.thanks rebecca.

jeffson gomez

7. ____________ This is causing a lot of trouble for us. Please send your technician as soon as possible.
a:I bought a new photocopier from your store.
b:Our new photocopier has stopped working.
c:The photocopier was very expensive.
a and b both are true, aren’t they?

10. The seat I reserved has been given to another passenger. ____________. Please give me another aisle seat.
a:This is fun
b:This is silly
c:This isn’t right
d:This is fine with me

b and c both are right, why would we chose “c”, why not “b”?

evil666live

    7. You have to tell about your problem first. If you say that photocopier has stopped working, they will understand what is wrong with it. It doesn’t work. :-) And if you say “I bought a new photocopier from your store. This is causing a lot of trouble for us”, it will sound like a process of buying this photocopier in their store caused a lot of trouble for you and your family. :-) “Oh my God! How could I bought a photocopier in this store? I hate this store! It’s a big trouble”. :-)

    10. In this question “c” sounds more polite than “b”. :-) If you say that this was silly, they can feel hurt and give you an aisle seat in the last row near the toilets. It will be not very nice flight. :-)

    KoshkaBestiya

      Yes, that’s an excellent explanation.
      I agree with you

      All the best to you

      Teacher2

Hahhhahhh , I got , 10 score it is very helpful

naqibullahibrahimi123

Great lesson. Thanks so much.

ccardera

I want to practice skype hernadvt

HernanD

thank you very much

Emin@111

evil666live, maybe, c) is more polite..

Aleciano Lobo Jr

Dear Rebecca,
Your lessons are excellente.
We cannot complain us about your interventions.
Please, keep it up.
Best regards.

Peter

1:15 “So if you really want action, make sure you ask for what you want someone to do to fix your problem.”

Can you please explain, why there is no an article ‘an’ before ‘action’. Is it a verb form here? Also, why is no article in “Ask for action”?

HarmD

    Maybe it’s a set phrase. :-) I don’t understand too. And nobody wants to explain it for us.

    KoshkaBestiya

There’s a hair in my soup! ____
This is quite disgusting.________ Please bring me another bowl.

but for me, if it was quite disgusting, I just can’t order anything else, and will leave Immediately ))))))))))

Amer_70

    Me too! ^-^ Because they can on purpose throw something in your second soup for revenge. :-)

    KoshkaBestiya

10 out of 10.
Dear Rebecca,
Thank you for your great lessons!
Now, I have an eye for filling the blanks easily.

Arash

Good lesson….

luismorales

Great lesson Rebbeca! You’re an excellent teacher!

Wellington Porto Brito

Very good lesson, and very funny answers!!! :D Of course, I knew the correct ones.

Sasha J.

i like it
thank teacher.

phuntengvid

hahaha… i`m happy for the result… thanks.. Ms. Rebecca for another fruitful lecture… :)

abraham richard

I got 10 correct.This is great.You are a good teacher.

Mahmoud Anwer

Thank you

Noraddeen

I got 9 out of 10 hehehe

fraulein

Thank you, Rebecca! Your lessons are always very informative, understandable and interesting. I watched this one with a pleasure. Now I know how to complain! Yahoo! It’s great! Very wise advises – like I’ve heard a psychologist’s opinion too. ^-^ Yes, you’re right. It’s better to say people what you want them to do. When I was watching this video, I thought: “How happy are people that live in a normal civilized countries!” Our country is crazy. If you find that somebody has eaten a leg of your chicken and complain about it, managers in a supermarket will say: “How can I know that it wasn’t you? Maybe you have eaten that leg!” They never make excuses, they can only be rude. A month ago I watched on TV that one customer found a mouse in a supermarket and filmed it. The mouse ran on bread and pastries. It’s not normally for our country. Usually we don’t have mice in supermarkets and in houses. :-) But nobody apologized and nobody were fined for it. “Yes, we know. It was a mouse here. But now it’s gone, – said a manager. – We’ve exterminated it”.

KoshkaBestiya

Thank
Woo 100

Joyonoso

She is speaking lovely and easy to listening.

Joyonoso

Yeaaa..I got 9 :-)

werawan

Thank you, Rebecca! I’ll make this 3 steps. Regards.

lorenzoyoques

Could you tell me the meaning of ‘please credit me for the last hours’?

Joshua

thank you this is so
incredible

atsede123

thanks rebeeca!

luoyong6

The 3 steps are important to get the right response. Great lesson!

gteferi

Thank you rebeca this is really u interesting quiz

Layla77

Great lesson! Thank you so much

Vivimi

wow amazing explain

ARM.ROSHAN

have a nice Rebecca

mancef 1611

this lesson is very helping to boost confident to speak out in any problem .. hehe good thing there’s no chicken in the quiz lol

shiena

It was interesting and useful.
You speak very quickly but it is a kind of challenge for me.
Thank you.

JanuszW

Useful more than I think ! Thanks a lot.

Soei

Sorry, Rebeca. I answered correctly 7 questions from ten. But this topic was very interesting

yaresolga

Thanks for this lesson, Rebecca^^ the quiz is quite helpful too. I’ll use this lesson tonight for my Boss’ English lesson^^

Ennail

Hello Rebecca, we are thankful to bring such as constructive to lesson. You are awesome. I appreciate that to guide students how to complain in such a professional way in this lesson. I like your chicken story that happened to you and it was quite shocking but the way you handle it more learning experience for all of us. Thanks and best regards.

Shkruallah175@gmail.com

Thank You.. It Was Very Informative & So Helpful.
This Video Really Helps Me How To Complain About A Problem .. :)

Phenom2255

You got 10 correct out of 10.

thank you…

M kartal

I got 80% that not bad
Thanks

AJELLABI

Wow AMAZING I GOT 90/10 I HAVE JUST STARTD ON THE SITE FOUND IT OS FUNNY THANK YOU MA’AM FROM AFRICA.FIRST TIME ONE THE SIDE I FOUND IT SO HELPFUL

DRENI

Thank you Ms. Rebecca.

Alex-1956

Thank u for your lecture.

JD kim

I got 10 out 10 . Thank you Rebecca

thunguyen3

I had no idea about the lesson but managed to get 6/10

Tonysavage

8/10
Thanks a lot Rebecca,hugs. (Kazakhstan, 12Sept2021);
I really can’t thank you enough ???

Jannyl

100 thanks

Ali Kocaeli

I liked this exercise! thanks

Angelina Nava

I got 9/10.

Thank you! =)

lprnl
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