engVid quiz
Quiz

Test your understanding of this English lesson

Test your understanding of the English lesson by answering these questions. You will get the answers and your score at the end of the quiz.
Choose the correct phone expression:

Choose the correct phone expression:

"Hi, is Emma there please?"
Choose the correct response:

Choose the most formal sentence.

Choose the most formal sentence.

The following sentence is impolite:
"I want to speak to John."

Choose the correct phone sentence:

"Just a sec" means:

Choose the correct phone expression:

Choose the correct phone expression:


Next Question
comments
Comments

315 Comments on “Speaking English – How to answer the phone”


Leave a Comment

I love it!!!!

Wednesday, March 26th 2014

    wow that was awesome. i was confused about the phone etiquette.thanks emma.

    Friday, March 28th 2014

    loved this thank you a lot!
    }

    Friday, March 28th 2014

    Dear Emma,

    Answering the phone may seem easy at first sight, however you should know which expressions to use according to the level of formality used on the telephone conversation.

    Thanks Emma for this hands-on video lesson.

    Regards

    Wednesday, April 23rd 2014

I liked very much this form to learn English. Thank you very much.

Wednesday, March 26th 2014

I’m nervous when I talk to someone on the phone even Japanese ^^; (except my mother and daughter) Thank you for your interesting lesson, Emma :)

Wednesday, March 26th 2014

Many thanks

Wednesday, March 26th 2014

Emma you’re awesome! Thank you for your valuable time!

Wednesday, March 26th 2014

Would you like to leave me a massage,please?

Way too impolite…lol :-)

Thursday, March 27th 2014

100%. Thank you very much Emma!!

Thursday, March 27th 2014

Excellent lesson my dear Emma. I am looking forward to watching parts two and three. Have a nice day.

Thursday, March 27th 2014

great video thanks

Thursday, March 27th 2014

    me too thanks emma

    Friday, May 16th 2014

Very good i like it. Thank you it was the most difficult for me that when i speak by phone with somebody i always confuse. But now i learned what to say. Please make part 3 is well that that 3 should include the main part of the conversation . I think main part is difficult for everybody than how to say hello and goodbye. Thank you for your attention

Thursday, March 27th 2014

Thanks got 80%

Thursday, March 27th 2014

i got 10
great lesson emma….

Thursday, March 27th 2014

Answering the phone may seem easy at first sight, however you should know which expressions to use according to the level of formality used on the telephone conversation.

Thanks Emma for this hands-on video lesson.

Regards

Thursday, March 27th 2014

    100%

    Thursday, March 27th 2014

Oh I got 9. I love this lesson.

Thursday, March 27th 2014

Great lesson thank you

Thursday, March 27th 2014

Dear Emma .Thanks a lot for the lesson which i was looking for.What is the difference between hang on and hold on? . Thanks in advance.

Thursday, March 27th 2014

Hey Emma! Thanks for this useful lesson on business English! It would be wonderful if you could please us with your charming smile more often ;)

Thursday, March 27th 2014

hi emma,
i had one doubt i need u to clarify my doubt emma,
what is the difference b/w “would u like to leave a message?” and “do u like to leave a message?”
the both are sounds similiar only.i hope that u will clarify my doubt emma

Thursday, March 27th 2014

thank you Emma,I’m interested to see the another lessons like this.

Thursday, March 27th 2014

Hi Emma,would you please explain the expressions in the Pay stubs?

Thursday, March 27th 2014

this is very helpful lesson…..thanks a lot!

Thursday, March 27th 2014

I got 10/10.thank you Emma.

Thursday, March 27th 2014

Hi Emma, I love your ” ring, ring” :-)

Thursday, March 27th 2014

ring, ring,… 100%

Thursday, March 27th 2014

Thanks Emma for this lesson, for the future it will be better if you are fill in these gaps with any name, like Bob ))).

Thursday, March 27th 2014

    I think so,it could be better than this )

    Sunday, August 17th 2014

I got too. thank u emma.

Thursday, March 27th 2014

One million thanks for you emma madam.

Thursday, March 27th 2014

good lesson

Thursday, March 27th 2014

thank u emma.

Thursday, March 27th 2014

Thank you Emma for this great lesson <3

Thursday, March 27th 2014

i am 100! thank you miss Emma :))

Thursday, March 27th 2014

Thanks Emma. Very good lesson :)

Thursday, March 27th 2014

Excellent!! Thank you very much :D

Thursday, March 27th 2014

thank you for your lesson,and i would like to know also more common expressions in the restaurant if possible..

Thursday, March 27th 2014

    i hope to be your friend for learning english together
    could you please give me your skype

    Wednesday, February 24th 2016

I liked that. Thanks Engvid

Thursday, March 27th 2014

thank you Emma

Thursday, March 27th 2014

very good! the best teacher!!!

Thursday, March 27th 2014

Hi Emma! I always like your classes. Congratulations. Could you explain me if I can consider the phrase “I want to speak to John” informal? Cause the only question that I wrong. rsrsrs. Bye, see you in other lesson!

Thursday, March 27th 2014

    This phrase in impolite. You shouldn’t use it.

    Sunday, March 30th 2014

      is* impolite

      Sunday, March 30th 2014

Thank you very much Emma for this a great video

Thursday, March 27th 2014

I like it!. Nice web to learn English. Thanks a lot

Thursday, March 27th 2014

I am impresses… Thanks a lot

Thursday, March 27th 2014

impressed

Thursday, March 27th 2014

It was awesome! I quite liked it.In fact, I will use some of these expressions tomorrow in a role pay related to Client services.I really appreciate it Ms.Emma, thanks. Go ahead!

Thursday, March 27th 2014

Thank you, Emma!

Thursday, March 27th 2014

i want speak to were well english

Friday, March 28th 2014

10/10 great….!

Friday, March 28th 2014

I’m living in Spain.The political class stinks!!

Friday, March 28th 2014

Thank you a lot! Emma.

Friday, March 28th 2014

Thanks a lot, Emma. I really appreciated this interactive lesson. Subtitles are great! Congratulations for this innovation.
Two alternatives of Question 7 (a and b) are the same.

Friday, March 28th 2014

    Fala Luiz…
    How’s everything ?!
    Actually there is a difference between them. Check it out the last word of the statements: MEssage and MAssage.

    See you!

    Friday, March 28th 2014

      You’re right. My mistake. I’ll bem more attentive to these tricky traps. Thanks.

      Friday, March 28th 2014

        My pleasure, Friend !!!
        We are here to learn and help each other.
        See you later !

        Monday, March 31st 2014

          See you. Take care!

          Monday, March 31st 2014

Thank you.

Friday, March 28th 2014

thank u very much for this lesson…. emma

Friday, March 28th 2014

thank you

Friday, March 28th 2014

I got 100 :D
Thank you emma
“Take care of yourself too.”

Friday, March 28th 2014

thanks Emma i take 80

Friday, March 28th 2014

Wow got 100% …now i can talk on phone ..thanks :)

Friday, March 28th 2014

Thanks! :)

Friday, March 28th 2014

Thank you very much!!)

Friday, March 28th 2014

Task: Create short monologue with words “green”, “pink” and “yellow”.

Student:
“My telephone rings ‘green, green, green’. I pink up the phone, and say: ‘Yellow'”

Friday, March 28th 2014

ohhh I failed a question!… LOL I read “polite” instead of “impolite”.. good quiz Emma… 100% as long as I know you are one of the best teacher. I`ll be watching all your classes they usually are usefull. thanks a lot

Friday, March 28th 2014

THAN YOU EMMA

Friday, March 28th 2014

NICE CLASS…..
MAY I USE THE VERB TALK INSTEAD OF SPEAK?
THANKS….

Friday, March 28th 2014

really before i got confused,little nervous while attending the call.but thanks to u .no more confusion

Saturday, March 29th 2014

Very useful, thanks Emma.

Saturday, March 29th 2014

thanks!

Saturday, March 29th 2014

lovely !!

Saturday, March 29th 2014

Hi Ms. Emma, Thank You. I have passed my IELTS exam with good band score.:)

Saturday, March 29th 2014

100% correct

Saturday, March 29th 2014

Thank you very much Emma

Saturday, March 29th 2014

It’s very good.

Saturday, March 29th 2014

I got 80 thanks

Sunday, March 30th 2014

PLEASE DIRECT ME PART 2

Sunday, March 30th 2014

Thanks

Sunday, March 30th 2014

Nice thanks Emma

Sunday, March 30th 2014

Wow! I got 100. Emma you have done a nice representative.
Thanks a lot.

Sunday, March 30th 2014

Thank you Emma

Monday, March 31st 2014

It’s really nice lesson, thanks, Emma!

Monday, March 31st 2014

Thank you, Emma! :)

Monday, March 31st 2014

Very useful Thanks Emma!

Monday, March 31st 2014

Just a moment please: Thanks Emma :-)

Tuesday, April 1st 2014

One of the best lessons I have seen here! You rock, Emma!

Tuesday, April 1st 2014

I love to learn these lessons. Thank you Emma.

Wednesday, April 2nd 2014

Thank you Emma, I liked this topic, because it was necessary for me. Also I got 10 out of 10 in the quiz.

Wednesday, April 2nd 2014

Thanks.

Wednesday, April 2nd 2014

Fantastic Emma! It’s really useful to me.

Wednesday, April 2nd 2014

the explanation was very clear. thank you!

Wednesday, April 2nd 2014

I got 90% thank you ma’am Emma.

Thursday, April 3rd 2014

That’s great a quiz, I got 8/10 thanks Emma.

Thursday, April 3rd 2014

Thanks Emma.

Thursday, April 3rd 2014

Thanks , it was very clear, thank you Emma .

Thursday, April 3rd 2014

Thanks , it was very clear.

Thursday, April 3rd 2014

very nice thank you emma

Friday, April 4th 2014

wonderfull this class.

Saturday, April 5th 2014

Thank you Emma.

Sunday, April 6th 2014

Thanks a lot, Emma.
I got 9.

Sunday, April 6th 2014

thank you Emma, your voice is nice

Sunday, April 6th 2014

thank you Emma

Monday, April 7th 2014

Emma is just the best teacher here!

Monday, April 7th 2014

I like it.thank you Emma.

Tuesday, April 8th 2014

perfect.. thank you a lot

Tuesday, April 8th 2014

I got 50 。 thank you Emma。

Tuesday, April 8th 2014

woooow emma mam
love it…..

Wednesday, April 9th 2014

I got 10! thanks Emma!

Wednesday, April 9th 2014

I have got 70 grades this time . Thank you my teacher Emma .

Wednesday, April 9th 2014

Hi Emma,
thank you for your great lesson.
It’s very helpful.
take care

Wednesday, April 9th 2014

Thank you Emma I got 7/10

Wednesday, April 9th 2014

you are an excellent teacher.

Thursday, April 10th 2014

thank you Emma maybe you can give us some expresions that the most common place that we regulary talks must be answer about her service, like taxi site, pizza restaurant, drugstore, etc

Thursday, April 10th 2014

helpful thank you

Thursday, April 10th 2014

Thank you so much Emma! You’re great! :)

Thursday, April 10th 2014

I got 90!

Thursday, April 10th 2014

100 – You got 10 correct out of 10.
:D
Thank you Emma

Thursday, April 10th 2014

Thanks a lot Emma!It was very useful for me.

Thursday, April 10th 2014

sory i got 50 only ihave weak in english

Friday, April 11th 2014

Thank you very much
I like your lecture and to be like you.

Friday, April 11th 2014

Thank you so much.
I have got 90 grades this time.
It’s helpful to me.

Friday, April 11th 2014

Dear
Emma (my dear sister)
May I speak with you ?
Could you help me to get a full free scholarship (I am interested in social Work )from any Canadian famous university?

Friday, April 11th 2014

Thanks Emma

Saturday, April 12th 2014

I got 80%…Thanks..Emma

Saturday, April 12th 2014

Thanks a lot Emma your lessons it was so great. I loved your class

Sunday, April 13th 2014

thanks this a

Sunday, April 13th 2014

thanke this a gooood lesson

Sunday, April 13th 2014

THANKS

Monday, April 14th 2014

I GOT 8/10

Monday, April 14th 2014

HELLO IT IS VERY WELL I NEED PRACTICE MORE

Tuesday, April 15th 2014

thank you very much. Emma!

Wednesday, April 16th 2014

thanks

Thursday, April 17th 2014

wow, I love it. Many Thanks

Saturday, April 19th 2014

Thanks Emma, great. I got 9 out of 10.

Monday, April 21st 2014

I love this way. Thank you Amma!

Monday, April 21st 2014

This Lesson is prety good!!! I like it. Congratulation Teacher Emaa = )

Thursday, April 24th 2014

thanks emma…you are really awesome teacher

Saturday, April 26th 2014

Thanks Emma, you are great

Thursday, May 8th 2014

Thank you,Emma.
It is useful.

Friday, May 9th 2014

Helped me a lot! Thanks!

Saturday, May 10th 2014

Yahooo… i got 10/10 :p thank u emma

Sunday, May 11th 2014

VERY HELPFUL,THANKS FOR HELPING ME TO IMPROVE MY ENGLISH, I realy apreciate it

Sunday, May 11th 2014

superb and very helpful lesson :)

Monday, May 12th 2014

Thank you Emma.It is very useful.It is the third time I have watched this excellent lesson.

Monday, May 12th 2014

I got 10 out of 10.thanks.

Monday, May 12th 2014

cool!!

Monday, May 12th 2014

i just sign up after watching this telephone conversation video. it was very helpful video for me. now i can speak on telephone with confidence and politely. Thanks Emma..

Monday, May 12th 2014

This is very useful for me.
And very thank to Emma!!!!!.

Monday, May 12th 2014

Wow ,I got 100 %. Thanks Emma.

Monday, May 12th 2014

Excellent lesson ,Really the method of learning and your lovely spirit during the explanation of this lesson is enabled me to get full mark.
Many thanks and I am sure that i’ll see your videos again and again (INSHAA ALLAH انشاء الله).

Monday, May 12th 2014

fabulous ,

Wednesday, May 14th 2014

i got 100%, thank Emma!!

Wednesday, May 14th 2014

Great! Thank you!

Wednesday, May 14th 2014

i got 100% & thanks for lesson

Friday, May 16th 2014

-hello we have school classes . do you want to back to school?
– i am sorry. i don’t wish to study at school. i got no job .is that correct?

Saturday, May 17th 2014

Thanks Emma!!

Saturday, May 17th 2014

I got 100%! Thank you very much!

Saturday, May 17th 2014

9/10

Monday, May 19th 2014

thanks emma..this would help me during phone coversation..

Wednesday, May 21st 2014

I like Emma most, teach easy to understand ^^

Friday, May 23rd 2014

Awesome!

Friday, May 23rd 2014

thnks emma for making us mature

Sunday, May 25th 2014

thanks emma again

Monday, May 26th 2014

That was great! Thanks Emma, I can Understand very well at all.

Monday, May 26th 2014

hi Emma) thanks so much)

Tuesday, May 27th 2014

it’s petty useful for me. and good explain

Thursday, May 29th 2014

yes! i got 10, thank you so much miss emma!

Wednesday, June 4th 2014

THANK YOU VERY MUCH. LESSON WAS VERY USEFUL FOR ME.

Wednesday, June 4th 2014

thanks dear emma.please upload more video about speaking politly at work

Friday, June 6th 2014

Great! I got 10/10. Thank you Emma! These expressoins are very useful!

Friday, June 6th 2014

it’s great!!!!

Friday, June 13th 2014

thanks! i got 80!

Monday, June 16th 2014

thanks a lot Emma

Tuesday, June 17th 2014

it was help full , i appreciate your cooperation on this :) keep going ..

Sunday, June 22nd 2014

lovely…… thanks Emma

Thursday, June 26th 2014

perfect

Friday, June 27th 2014

i am sad,i got 8…tnx any ways

Tuesday, July 8th 2014

thank you

Friday, July 11th 2014

Actually I like your method so much

Thursday, July 17th 2014

Thank you Emma.You remember all our mistakes

Sunday, July 20th 2014

Thanks Emma! Excellent job! I liked it! :) so much!! Jejeje

Sunday, July 20th 2014

Thanks!

Monday, July 21st 2014

Thank you Emma! You are really good teacher! I like your lessons a lot!

Monday, July 21st 2014

    Hi karina! nice to meet you!! :) I received your request on skype. but I don’t know why my message that I send you continuos loadind. But You can add me on Facebook: Jenni Diaz

    Tuesday, July 22nd 2014

    Hi Karina!nice to meet you
    would you mind being friend, please?
    we can chat in English and practice you send me a friend request on Facebook if you don’t mind
    and it’ll be my pleasure to be friends
    my Facebook:Kamal Alqulidi

    Tuesday, August 19th 2014

I have just a 10/10 for my Teacher Emma.
Thank you very much!!

Friday, July 25th 2014

I have just got a 10/10 for my Teacher Emma.
Thank you very much Teacher!

Friday, July 25th 2014

I love it,It’s useful.I’m confused that how to speaking on the phone .I have forgotten how to answer.This lesson recall my memory.

Monday, July 28th 2014

Sooo useful! I love your videos!

Monday, August 4th 2014

Thanks Emma i understood the lesson very well…

Wednesday, August 6th 2014

thank you.

Thursday, August 7th 2014

Hi Emma,

Nice lesson with Phrasal Verbs in clothes.. I love it, and i gain it.. Thank you Emma

Tuesday, August 12th 2014

Thanks ;))

Friday, August 15th 2014

thank you for a great job ;) Love you Emma

Sunday, August 17th 2014

Thanks for your great information my best teacher Emma

Tuesday, August 19th 2014

thanks a lot Emma

Thursday, August 21st 2014

What happen with number 7? Why the answer is the first? For me the first and the second are the same……….

Tuesday, August 26th 2014

Thank you Emma. This video is very very useful for me.

Tuesday, September 9th 2014

Thank you. I have got 10 out of ten.

Wednesday, September 10th 2014

Thank you, Emma.

Friday, September 12th 2014

So funny when she says ring ring lol

Tuesday, September 16th 2014

I’m happy to get 100:) Thanks Emma!

Friday, September 19th 2014

Great example how to response a phone call

Saturday, September 20th 2014

very enlightening, thanks Emma.

Tuesday, September 30th 2014

9/1O :D

Sunday, October 12th 2014

thanks for giving me a chance to licen to your very intersting lesson

Wednesday, October 22nd 2014

Thanks Emma, it was a useful lesson. I got 100 on the quiz :-)

Tuesday, October 28th 2014

very good

Sunday, November 2nd 2014

at 4:00 i laughed so much,really like that emma so fun

Monday, November 3rd 2014

thanks sososo much emma
]

Saturday, November 8th 2014

Thanks a lot, I got 100%.

Thursday, November 13th 2014

Thank you.

Monday, November 17th 2014

Thank you Emma. This lesson is very important..!!

Tuesday, November 25th 2014

This lesson is very helpful. Thank you Emma teacher. she teaches very well :)

Wednesday, November 26th 2014

thank you Emma
your way of teaching is very nice

Friday, November 28th 2014

when i try to see your vid i receive 404 not found message

Friday, November 28th 2014

    most often, me too !

    Wednesday, December 30th 2015

thanks that was very usfule

Saturday, November 29th 2014

thank you very Emma.
I like you courses, they are very easy to understand and practice.

Wednesday, December 3rd 2014

Thank you

Wednesday, December 3rd 2014

You are the best teacher i like your videos a lot

Sunday, December 21st 2014

Many thanks

Wednesday, December 24th 2014

Thanks Emma ; you doing very well .

Monday, January 5th 2015

You are the best teacher

Sunday, January 11th 2015

thank you very much

Saturday, January 17th 2015

Thank you.

Sunday, January 18th 2015

Thanks :) Very nice lesson :)

Tuesday, January 20th 2015

Thank you Emma. Thank you EngVid.

Tuesday, January 20th 2015

Yes! I’ve got 100!This lesson really helps me. Thanks Emma!

Wednesday, January 21st 2015

thank you very much

Thursday, January 29th 2015

Yeahh I got 100 again thank you Emma!! You’re the best teacher Emma. Love you baby;)

Thursday, February 5th 2015

100/100 score. i must be proud

Tuesday, February 10th 2015

100%. Thank you very much Emma!!

Friday, February 13th 2015

tks Emma!

Tuesday, February 17th 2015

good lesson emma it was nice talking to you :)

Wednesday, February 18th 2015

It’s very important to know how to answer the phone. Good!!

Thursday, February 19th 2015

my quiz emma:
100
You got 10 correct out of 10.
:D

Tuesday, February 24th 2015

10/10.

Thank you, Emma!

Wednesday, February 25th 2015

I really love this videos, I improve my English everyday… Thanks

Tuesday, March 3rd 2015

Thank you, Emma. I feel now more confortable to get and answer the phones.

Tuesday, March 17th 2015

excellent leasson, Emma!

Thursday, March 26th 2015

Thanks Emma!
I got 100 on the quiz.
jdyun2002@nate.com

Saturday, March 28th 2015

Thank you, Emma!

Friday, May 8th 2015

Emma you save my life….thanks

Monday, May 11th 2015

thank you very much :)

Friday, May 15th 2015

Thanks Emma,I’d like to say “well done” and happy to share your teaching.

Friday, May 15th 2015

Tnx a lot for delivering such kind of lecture. I am getting improved my skill following you.

Sunday, May 24th 2015

Thanks Emma) I got 10/10 :D

Tuesday, June 9th 2015

Yepeee i got 10/10 :D Thanks Emma for this lesson :)

Wednesday, June 17th 2015

thank you very much Emma I loved you

Friday, July 3rd 2015

Got 100.Thanks, Emma. We learn a lot from your videos.

Wednesday, July 15th 2015

Thanks, Emma. It’s very useful and enjoyable!

Thursday, July 16th 2015

thanks, Emma

Thursday, July 16th 2015

Thanks…., Emma

Monday, July 20th 2015

hey guy Ineed person to practice Im from Marocco, no matter iif is man or woman Im just need to improve my inglish to get a better job pleases interestinting writeme to my whatsap +21265049988

Monday, July 20th 2015

Thanks you too much

Monday, July 27th 2015

Hi ! Emma thanks for kind helpe

Tuesday, August 11th 2015

Wow, This lesson help me a lot.
Thanks

Tuesday, August 11th 2015

Thanks Emma! Now I know more options! :)

Tuesday, August 25th 2015

U r the best…:)

Wednesday, August 26th 2015

Wow! This is a great lesson. The biggest problem solved to talk on the phone.

Monday, August 31st 2015

Interesting, i like the way you teach. #Emma

Saturday, September 12th 2015

thanks for teaching

Saturday, September 19th 2015

Excellent :)
Thanks a lot

Friday, September 25th 2015

In Portuguese we have a generic name we call “Fulano”. Is there such a word in English?

Sunday, September 27th 2015

    That’s a really good question! As a proper noun, we use “John Smith” or “John/Jane Doe”. Wiktionary tells me that fulano is also equivalent to the English “what’s-his/her-name”, which can be used when you don’t know or remember someone’s name, or to refer to a generic person.

    Monday, September 28th 2015

Thanks Emma! Your lessons are very good.

Tuesday, September 29th 2015

It’s useful for me,thank you!

Tuesday, October 20th 2015

It’s a great video on how to make calls, thanks

Tuesday, October 20th 2015

thank you

Thursday, October 22nd 2015

Thanks…

Thursday, November 5th 2015

Very useful to the learner.

Friday, November 13th 2015

In 7th question two of the answers are the same

Wednesday, November 18th 2015

hello,
there is a repeated choice in Question 7

Thursday, November 26th 2015

hello, Emma! Thanks a lot
It is very useful for me
I have been learning english for 2 years, my grammer is normal but I can not speak

Sunday, December 6th 2015

very nice

Monday, December 7th 2015

thanks a lot now I poured with confidence

Monday, December 21st 2015

Allright! I got a perfect score!. And i finally watched this video, because recently i have watched the other video. Which is “how to end an phone call”. Thanks emma this is a very useful less9n 9f yours. Have a nice day.

Tuesday, December 29th 2015

Great! THank you very much.

Wednesday, December 30th 2015

thank you Emma that help me a lot

Sunday, January 3rd 2016

Thank you so much Emma i love it

Monday, January 18th 2016

Very useful, thanks a lot.

Thursday, January 21st 2016

Nice teacher & useful class..thanks a lot Emma

Friday, February 5th 2016

I’ve just got 90 point, Thanks Emma

Monday, February 8th 2016

very useful
Thanks!

Thursday, February 11th 2016

Thanks a lot!

Wednesday, February 17th 2016

Thank you, Emma!!!!

Thursday, February 25th 2016

Thanks Ms Emma it was a useful lesson ! I got 9 out of 10,Am feeling good ! And now i know how to improved my english comprehention ,Your lesson help me a lots i’m lovin it .

Monday, February 29th 2016

Thanks Ms Emma. I love it:))

Monday, March 7th 2016

Ring ring :) Thank you very much Emma!

Sunday, March 20th 2016

i loved it :)

Friday, April 8th 2016

Thank you Emma, very helpfull lesson.

Monday, May 30th 2016

    “helpful” sorry :_)

    Monday, May 30th 2016

– Hello, is Emma there, please?
– No, she’s not there right now. Would you like to leave a message?
– Yes, I would like to say that Emma is the best teacher in the world.
^.^

Monday, May 30th 2016

thanks, ms Emma

Tuesday, June 28th 2016

the best teacher

Sunday, July 3rd 2016

Thanks for this. This vid helps me a lot in my work for now:)

Wednesday, August 10th 2016

this is very helpful Emma. I’ll be watching more of your videos.

Wednesday, August 10th 2016

9/10 The first once make test!

Saturday, August 20th 2016

great Emma,i felt scared when i answered the phone, now i know some expressions to deal with that although a litte nervous at beginning but i think i get though it soon anyway.And sometimes i see it depends on situation and stuff like status’caller,age,gender…anyway thanks for everything,All best to you.

Sunday, August 21st 2016

Nice, i got 70%

Sunday, September 25th 2016

Thanks a lot!

Wednesday, October 5th 2016

Thank you.

Wednesday, October 5th 2016

oh, thanks Emma i got 100/100 .

Tuesday, October 11th 2016

Thank you so much Emma, The expressions have been very useful in my workplace , I m not no afraid while I am receiving an international phone call. I am very grateful eith you because you showed something very useful so simple and practical. Have a nice day ¡¡¡

Saturday, October 22nd 2016

Thank you very much Emma!

Wednesday, November 16th 2016

I LOVE IT!!!!!!!!!!!!!!!

Sunday, November 20th 2016

Useful lesson. Thanks Emma. I have a 90!

Saturday, November 26th 2016
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