engVid quiz
Quiz

Test your understanding of this English lesson

Test your understanding of the English lesson by answering these questions. You will get the answers and your score at the end of the quiz.
Our room is dirty. ____________. Please move us to a clean room.

____________. This is wrong! Please refund my money.

My new cellphone has a scratch on the screen. This is unacceptable. ____________.

One of the glasses in this box is broken! ____________ Please give me a new set.

The shirt I bought from your store is torn. This is not okay. _____________.

There's a hair in my soup! ____________ Please bring me another bowl.

____________ This is causing a lot of trouble for us. Please send your technician as soon as possible.

The air conditioner is not working. This is unacceptable in summer! ___________.

This is ridiculous! ____________. Please send our pizza right away.

The seat I reserved has been given to another passenger. ____________. Please give me another aisle seat.


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Comments

205 Comments on “Real English – How to complain about a problem”


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hell yeah !!!! I got 10 hahahaha LOL I tried to photocpy my ass hahahah that was hilarious !!

Friday, July 25th 2014

    Hi, Moldret!

    Where did you get “I tried to photocpy my ass”? In my quizz, this sentece didn’t came… hehehehe

    Monday, July 28th 2014

      omg ! I don’t know where I read that , but I did !

      Tuesday, July 29th 2014

      Hi Carol, you’re not complaining about it, aren’t you? Otherwise I advise you to follow Emma’s advice to cope with this situation.

      Regards

      Friday, August 1st 2014

        Thanks a lot Rebecca for sharing this practical three-step-process to deal with different unpleasant situations very effectively.

        I thought I knew how to complain about a problem in a foreign language, however after watching this video I realized I didn’t.

        I always took only the first step, I stated the problem and facial expressions did the rest.

        Thanks again, Take Care!

        Friday, August 1st 2014

        Hi, Regino!

        No, I’m not…

        It was just a questio to Moldret, because, like I said after this comment: I just found it’s funny and think it’s a good statement for a quizz… I like some funny exercises… ;)

        Monday, August 4th 2014

    my bad !!!! I didn’t mean to say that ! I am sorry ..I don’t remember where I read it or heard it . :( I am sorry again ..

    Tuesday, July 29th 2014

      No problem! I just found it’s funny and think it’s a good statement for a quizz… I like some funny exercises… ;)

      Wednesday, July 30th 2014

    “to photocpy”? What does it mean?

    Tuesday, November 17th 2015

      make a copy

      Sunday, January 10th 2016

you are an awesome teacher !!! I tip my hat to you XD

Friday, July 25th 2014

lots of mosquitoes are biting me in that room, it is unacceptable. please transfer me to another room.

Friday, July 25th 2014

I got 9 correct out of 10. BTW our rooms walls are moldy…. Honest to say, it is unacceptable. But it costs an arm and a leg to repair or move to another apartment. So I clean them little by little by myself :( Thank you for your lesson, Rebecca. Helpful :)

Friday, July 25th 2014

Hii everyone!!!
I’m looking for someone who wants practice some english!!!
If you want, just leave the facebook!!
Thanks!!!

Friday, July 25th 2014

    my facebook is 蒋清锋

    Saturday, July 26th 2014

      can you make me the spelling??

      Tuesday, July 29th 2014

        Hi Marcellee, it seems to me that a good number of EngVid viewers do really want to practice English with you.

        What a lucky woman you are!!!

        Regards

        Saturday, August 2nd 2014

      hi marcellee,

      nice to meet you here
      you can have english practice with me if you like it

      thanks

      Sunday, August 3rd 2014

    skype: wottgame from istanbul,TR

    Saturday, July 26th 2014

    skype: cadet.perfect

    Saturday, July 26th 2014

    or you could join me on fb:www.facebook.com/kingbayya.khan

    if you are really interested to improve your english skills.

    Saturday, July 26th 2014
    Saturday, July 26th 2014

    My skipe is
    edubetim I’m from Brazil too

    Saturday, July 26th 2014

    sure i would like to practice some English as well: https://www.facebook.com/profile.php?id=100006701118516

    Saturday, July 26th 2014

    hi marcellee i want to practice English too
    you will find me in
    facebook.com/ahmed.elswah.737
    bye for now.

    Sunday, July 27th 2014

    Marcellee,
    add me on skype
    ID: skmjhon552
    I love to communicate for practicing english!!!

    Sunday, July 27th 2014

      Hi, I also interested in Cisco network devices. I sent you an invitation to Skype. I’ll be glad if we talk

      Saturday, October 18th 2014

    facebook:Prisevca Galina,i want to practice english
    skype:prisevca.galina1

    Sunday, July 27th 2014

      hi! we can practice together , no problem! , i will add you

      Wednesday, July 30th 2014

    I also wanna improve my English.If somebody wants to practise English with me can tell me .I will leave my Facebook.
    Thanks.

    Sunday, July 27th 2014

    Is there anyone who want to add me on facebook to practise English?

    Sunday, July 27th 2014

    Hi!!! I’d like to have somebody to speak with.
    skype: furlan1822
    face: rafaelfurlanf@hotmail.com

    Monday, July 28th 2014

    Hi there! Let’s talk!!!
    Skype: furlan1822
    Faceboo: rafaelfurlanf@hotmail.com

    Monday, July 28th 2014

    hi! i want to practice it too
    https://www.facebook.com/krloz.madriid

    see yaa!

    Wednesday, July 30th 2014

    My fb Ahmed H. Alsakkaf

    Thursday, July 31st 2014

    Hello there , Marcellee
    Add me on
    Ahmad Elsayed
    https://www.facebook.com/ahmad.e.mahmoud.58

    Thursday, July 31st 2014

    Please, Count me in too in your casting :
    my skype is svt90034751967
    ;)

    Tuesday, August 5th 2014

    Hi Marcellee!!
    I’d like to have some practice with you, if you want to add me on fb, you could find me as Rivas David but if you’re not able to send me a fbf request please leave a message with your fb account and I’ll add you.

    regards!!

    Saturday, August 9th 2014
    Tuesday, August 12th 2014

    Hii Marcellee!!

    I would like to practice with you. If you dont mind,give me friend request in Facebook(prasanth govind)or you can add me in Google+(prasanthit91@gmail.com)
    Thank you!!

    Tuesday, August 19th 2014

    Hello Marcelle!i really needs some one to practice my English that’s my facebook http://www.facebook.com/edgar.ramirez.33821189 if you are interesting.

    Tuesday, September 30th 2014

    orgs69 my skype

    Thursday, November 13th 2014

    my facebook is leenguyen(leomes232001@yahoo.com).Nice to meet you ,Marcellee

    Monday, December 22nd 2014
    Saturday, January 3rd 2015

    Yes Marcellee I would like to practice English with you very much and my facebook number is https://www.facebook.com/steve.tan.1217/about?section=work

    Friday, January 30th 2015

    me i want !
    this my facebook
    man_better2002@yahoo.com
    What’s app : +201273510995

    Monday, December 28th 2015

Thank you Rebecca.

Friday, July 25th 2014

Thank you, I was useful for me.

Saturday, July 26th 2014

thanks

Saturday, July 26th 2014

yeah :D i got 9 of 10 :D it’s so useful for me tks

Saturday, July 26th 2014

I got 10 :) Thank you, Rebecca. :)

Saturday, July 26th 2014

Your class is really useful. Thank you Rebecca !

Saturday, July 26th 2014

10/10 – oh? my God!!.. EngVid got bonkers, on this quiz since when “the airline is a really shit”. oh Dear, oh dear, what’s happen there? Are we getting nuts?

Saturday, July 26th 2014

hi marcellee i want to practice English too
you will find me in
facebook.com/ahmed.elswah.737
bye for now.

Saturday, July 26th 2014

thank you rebecca it was very useful for me .

Saturday, July 26th 2014

Thank you so much, teacher!

Saturday, July 26th 2014

This is very useful lesson.
Rebecca you made it very easy and simple to understand how to lodge a complaint by following simple 3 step process.
THANKS A LOT :)

Saturday, July 26th 2014

    My pleasure! All the best!

    Wednesday, August 6th 2014

Thax Rebecca.It’s a good lesson.

Saturday, July 26th 2014

many thanks

Saturday, July 26th 2014

Hi teacher! Thanks a lot!

Saturday, July 26th 2014

    Hi dorycam,
    i want you to be my friend so kindly add me on skype : cadet.perfect

    Saturday, July 26th 2014

      Hi innocent khan, nice to meet you! I just added you to my skype contacts. Bye for now!

      Saturday, July 26th 2014

        Hi dorycam,
        I would like to practice my English with you. Feel free to add me on skype (prfsniper). Best regards!

        Monday, December 22nd 2014

        Hi, why don’t you add me too in order to practice english talked? My skipe is: donatello133, if you like I am in witing, best regards

        Tuesday, June 28th 2016

    hi dorycam i want to practice English with you
    you will find me in
    facebook.com/ahmed.elswah.737
    bye for now.

    Sunday, July 27th 2014

    hi how ru
    i want to talk with u ,so add me on skype: mahmodarif
    or kik: mahmodarif
    thanks alot

    Monday, August 25th 2014

Hi.Thanks for this lesson.It turned out that I’m a good complainer 10/10

Saturday, July 26th 2014

Thanks , Rebecca. I want to ask about 10th question of the quiz. Why does “This is silly” not go ?

Saturday, July 26th 2014

    Hii proverbial horse
    I think that I can answer you:
    “This is silly” is not the right answer because you don’t have just to reclaim, you have to say that is wrong!! So the right answer is “This isn’t right”.

    Sunday, July 27th 2014

      Hi Marcellee, it seems to me that a good number of EngVid viewers do really want to practise English with you.

      What a lucky woman you are!!!

      Regards

      Saturday, August 2nd 2014

      this is good opportunity for improve your english not for joke with girl

      Sunday, August 3rd 2014

      Marcelle ,
      I have the same mistake and I have read your comment but I didn’t understand what did you mean by reclaim . and What is the difference between that’s silly and that’s wrong ??!

      Tuesday, August 12th 2014

:)

Saturday, July 26th 2014

Thank you very much teacher

Saturday, July 26th 2014

i thank you all your team because you are helping to people worldwide to learn good english

Saturday, July 26th 2014

thanks a lot

Saturday, July 26th 2014

This is a great lesson Rebecca ! Could give us some tips on how to get success in CAE, to be more specific, I would love to know how to write effectively each type of text which is requested there.

Saturday, July 26th 2014

2/10 thumbs down.

Saturday, July 26th 2014

If i were you in that situation, I’d ask for the other leg of the chicken. lol just kidding!

Saturday, July 26th 2014

Tks teacher, I tip. my hat to you

Saturday, July 26th 2014

It was really simple , to the point and actionable thanks !

Sunday, July 27th 2014

Thanks for this lesson)

Sunday, July 27th 2014

Hi everyone!
I’m looking for someone who wants practice some english!
If you want, just leave the facebook!
Thanks!

Sunday, July 27th 2014

thank you Rebecca :-)

Sunday, July 27th 2014

    hi watersoul, can I practice my English with you? here’s my skype “naitsirhc.opmac”. or may I know your skype?

    Sunday, May 31st 2015

I got 9/10 -.-

Sunday, July 27th 2014

Hi.Thanks for this lesson.It turned out that I’m a good complainer 10/10

Sunday, July 27th 2014

Thanks .It’s very useful

Sunday, July 27th 2014

Thank you, Rebecca! It’s helpful lesson as always.
Also I have a question. In sentence “When I have chance to play football I always do (it)” I can’t understand why there is no need to use “it”. What is the rule? Thank you! Can you make lesson for it? Thank you!

Sunday, July 27th 2014

    Hii ValeraKundas
    Can I answer to you?
    It’s not a rule. We don’t need use the “it” cause you know that exist, you just don’t need to say.

    Sunday, July 27th 2014

      nice answer………….
      Thanks Rebecca for your useful lesson And one more thing , you have a very excellent power to teaching as everyone thought.

      Sunday, September 21st 2014

Is there anyone who want to add me on facebook to practise English?

Sunday, July 27th 2014

Hi Rebecca !
Your lesson was fab., useful and understandable !
At last i found so very right site with so very
clever teachers.
Besides, i like such Bibleical name like Rebecca
Regards !

Sunday, July 27th 2014

Thank you very much for this useful lesson, Rebecca!
Now we know how to complain :D :)

Sunday, July 27th 2014

Hi Rebecca: Nice lesson, and don’t worry about the chicken. I’ll give you a turkey instead.

Sunday, July 27th 2014

thanks rebbeca, great job, you guys are the best by far among others english teaching sites, just for you to know finally I completed all the lessons on this site it feels really great it has been over one year and a half since I watched the first lesson, I am not fluent and make many mistakes but I have learned a lot with you guys so that I am able to keep a conversation totally in english, god will pay you, well and me too when I get a credit card. best wishes

Sunday, July 27th 2014

    Wow, thanks for your feedback and congratulations to you on your determination to improve and succeed. I am sure you will go far in life with such a positive attitude and such persistence. I wish you all the best!

    Wednesday, August 6th 2014

Thank you Rebecca.

Sunday, July 27th 2014

Really excellent course. Thank you so much Rebecca.

Monday, July 28th 2014

hello everyone.
I am Roni and I want to add some friends to practice English.
Leave your Facebook and we improve English together !

Monday, July 28th 2014

how can i download the lessons

Monday, July 28th 2014

Many thanks Rebecca!

Monday, July 28th 2014

very useful for me, thanks

Monday, July 28th 2014

I got 10 out of 10

Monday, July 28th 2014

Thanks very much Rebecca. It was very interesting and clear.
I can use this lesson every time I book a hotel. My room is dirty, this is ridiculous, please give the royal one right now ! :)

Monday, July 28th 2014

    Someone once said,

    “In life we don’t get what we deserve, we get what we negotiate.”

    Sounds like you are on your way! All the best to you.

    Wednesday, August 6th 2014

      it is really a good sentence for life!

      Friday, October 10th 2014

    Ha-ha! It’s wonderful! Bouboul, you’ve made my day! :-) But I think it will work only in 5* hotels. If a hotel has 3 stars, for example, it usually doesn’t have a royal suite. ^-^ I remembered a funny story: once I noticed a spot on the carpet in a hotel in UAE. I didn’t complain then, just said: “Oh, there’s a spot here”. And they gave me a superior room for free although I didn’t ask them for it (and didn’t intend to ask). It was a nice surprise. So I think if a tourist speaks polite and smiles friendly, hotel employees will help him or her with pleasure.

    Tuesday, June 16th 2015

This my skype if u wanna practice anytime :) jonathan.sanchez.macias

Tuesday, July 29th 2014

Thank you, teacher. Could you make a lesson about pronunciation “Tr” and “Dr”, please?

Tuesday, July 29th 2014

Hi everyone ! I’m looking for someone to practice my english skill. I’m seventy five. Could you let me your facebook? :
By the way. YOu’re a very good teacher !. Thank you Rebecca.

Tuesday, July 29th 2014

I got 10 out of 10 Yahweh!!!

Wednesday, July 30th 2014

i would be glad if anyone has free time to practice with me on skype, please reply my comment with your ID and i’ll add you as soon as possible.

Thursday, July 31st 2014

10/10 Please more advanced lessons!

Friday, August 1st 2014

I’ve got 10!!! Your lesson was very cool! This is so nice, please send others like that!

Friday, August 1st 2014

what a wonderful lesson thank you/Shukran

Saturday, August 2nd 2014

Thanks a lot!

Sunday, August 3rd 2014

Rebecca, thank you so much!

It’s very useful in daily life.

Monday, August 4th 2014

Got 100 :)

Tuesday, August 5th 2014

thanks it was useful
hi i’m looking for those people who are interested in learning moroccan dialect or even arabic language i’m as well interested in learning english what are you waiting for add me on skype mohssinex.mohssine

Wednesday, August 6th 2014

Glad to know so many of you found the lesson practical and useful. I hope the three-step technique helps you to speak up for yourself when and if things go wrong. Knowing what to say and do gives you more confidence and power. My best wishes to you!

Wednesday, August 6th 2014

Hello,Rebeca
I’m so please to visit this site again.
I have again some other question which I hope you could answer them well
What is the deference between linguistic competence and linguistic performance?
What is the distinction between descriptive and prescriptive grammar?
What is the distinction between constitutive and regulative rules in English?
Thanks indeed between teachewrs just you and Adam answer my questions thanks for every thing .

Friday, August 8th 2014

Thanks Rebecca
Thanks Maryam for telling about this website

Friday, August 8th 2014

Thanks Rebecca. The quiz is hilarious by the way. I got 10. Bye!

Friday, August 8th 2014

I REALLY LOVE YOUR WAY TO TEACH CLAIR SIMPLE AND EFFICIENT BY THE WAY I GOT 100/100 IN THIS TSET
ISUBSCRIBED IN YOUR YOUTUBE CHANNEL IT DESERVES

Friday, August 8th 2014

Hi Rebeca… Are you from Brazil? I can understand every word you say… like you were speaking portuguese…. Beijos.

Friday, August 8th 2014

i goy 9/10 :) not bad for me :))

Saturday, August 9th 2014

I got 10 !! :)

Saturday, August 9th 2014

I got 9 :'(

Monday, August 11th 2014

Thank you.
:D

Tuesday, August 12th 2014

good quiz thanks a lot

Tuesday, August 12th 2014

thanks for this lesson can you give me your email ????

Thursday, August 14th 2014

good staff

Thursday, August 14th 2014

Hi Rebecca
I very glad today your lesson it was series for me because interested. my teacher Rebecca could tell me your browser at Facebook, because i wanna to one of students around the world
so please ad you or tell your face book
thanks my dear teachers for engVid

Friday, August 15th 2014

Thanks for your lesson. Very clear .

Friday, August 15th 2014

Hello teacher thanks

Tuesday, August 26th 2014

I like this lesson..it s very interesting.

Tuesday, August 26th 2014

Rebecca , very , very wellllllllll¡¡¡¡
Thanks¡¡¡

Friday, August 29th 2014

Thanks Rebecca this lesson is useful.And always you do good work rebecca.

Wednesday, September 3rd 2014

thank you so much mis Rebecca ,,can i call you by skype please?,,,this is my skype’s name ; mykeskype88 ,or send you skype’s name please.. but if you can and available.. thanks again///

Wednesday, September 3rd 2014

Hi, Rebecca, thanks a lot for your lesson.

Friday, September 5th 2014

You are gorgeous. I am not good at speaking English how can I improve it. Thanks

Friday, September 5th 2014

Guys, Is this ok?

Oh, That is disgussting! I orderd a whole chicken, however his leg had been eaten

Tuesday, September 9th 2014

I have waiting for the order more than 2 hours! That is redicolous, please bring my order right away

Tuesday, September 9th 2014

you know what, I ordered a hot choclate, however it is a cooled coffee. This is unacceptable. Please change this order with mine.

Tuesday, September 9th 2014

1. The seat that I have reserved has been given to another one.
2. This is reduclus.
3. Please give me a new seat right away

Wednesday, September 10th 2014

oh thanks a lot miss rebecca I like the way u teach.

Sunday, September 14th 2014

oh! thanks a lot miss rebecca I like the way u teach.

Sunday, September 14th 2014

Thank you very much, Rebecca. These problems usually happen, we can’t always avoid them, so we’d better complain when necessary and more importantly, in the right way.

Thursday, September 18th 2014

This is a good one but what if you are a employee and the customer wants to take advance of some mistake how can we handle. If there a video than we can see??

Tuesday, September 30th 2014

    You can say: “Excuse me! We will solve your problem right now”. And then do what they want if it’s possible. Sometimes customers can cavil because they have a bad mood. :-) If Rebecca maid a video about employee’s behaviour and answers, I’d like to watch it too.

    Tuesday, June 16th 2015

It ‘s wonderful syntax. Good

Friday, October 3rd 2014

my grandfather is distrubing me in my room, it is unaccepatable me because my future may damage , i need the next room

Tuesday, October 7th 2014

the great teacher till today in engvid.

Tuesday, October 7th 2014

it is really a good lessen that can make my speaking skills improved a lot. so i just want to stick to learn your lesson everyday from today!thank you!

Friday, October 10th 2014

Hi!!!! I’ve got 10/10!!!! By the way… what does the expression “I TIP MY HAT TO YOU” mean?

Wednesday, October 22nd 2014

    It means that you admire and respect someone for something they have done.

    Tuesday, June 16th 2015

Interesting lesson … thanks teacher

Thursday, October 23rd 2014

Thank you Rebecca. It is really good lession.

Thursday, October 23rd 2014

Thank you very much!

Tuesday, October 28th 2014

thanki

Saturday, November 8th 2014

I’ve got 9/10 this lesson very useful thank you teacher

Sunday, November 9th 2014

My Skype: leconghoanvu@gmail.com
I’d like practice English with you !

Friday, November 14th 2014

thank you very much,ı have got 10/10 :)

Friday, November 21st 2014

tks rebeca, you have good voice, i’m beginer and i have 8/10

Monday, November 24th 2014

    Yes, you right. She has very beautiful soft voice. :-) I think Rebecca is a nice and polite person in real life too.

    Tuesday, June 16th 2015

good lesson

Wednesday, December 17th 2014

very good lesson.thanks rebecca.

Thursday, December 18th 2014

7. ____________ This is causing a lot of trouble for us. Please send your technician as soon as possible.
a:I bought a new photocopier from your store.
b:Our new photocopier has stopped working.
c:The photocopier was very expensive.
a and b both are true, aren’t they?

10. The seat I reserved has been given to another passenger. ____________. Please give me another aisle seat.
a:This is fun
b:This is silly
c:This isn’t right
d:This is fine with me

b and c both are right, why would we chose “c”, why not “b”?

Friday, January 2nd 2015

    7. You have to tell about your problem first. If you say that photocopier has stopped working, they will understand what is wrong with it. It doesn’t work. :-) And if you say “I bought a new photocopier from your store. This is causing a lot of trouble for us”, it will sound like a process of buying this photocopier in their store caused a lot of trouble for you and your family. :-) “Oh my God! How could I bought a photocopier in this store? I hate this store! It’s a big trouble”. :-)

    10. In this question “c” sounds more polite than “b”. :-) If you say that this was silly, they can feel hurt and give you an aisle seat in the last row near the toilets. It will be not very nice flight. :-)

    Tuesday, June 16th 2015

      Yes, that’s an excellent explanation.
      I agree with you

      All the best to you

      Wednesday, January 20th 2016

Hahhhahhh , I got , 10 score it is very helpful

Saturday, January 10th 2015

Great lesson. Thanks so much.

Monday, February 9th 2015

I want to practice skype hernadvt

Sunday, February 15th 2015

thank you very much

Monday, February 16th 2015

evil666live, maybe, c) is more polite..

Tuesday, February 24th 2015

Dear Rebecca,
Your lessons are excellente.
We cannot complain us about your interventions.
Please, keep it up.
Best regards.

Saturday, February 28th 2015

1:15 “So if you really want action, make sure you ask for what you want someone to do to fix your problem.”

Can you please explain, why there is no an article ‘an’ before ‘action’. Is it a verb form here? Also, why is no article in “Ask for action”?

Monday, March 2nd 2015

    Maybe it’s a set phrase. :-) I don’t understand too. And nobody wants to explain it for us.

    Tuesday, June 16th 2015

There’s a hair in my soup! ____
This is quite disgusting.________ Please bring me another bowl.

but for me, if it was quite disgusting, I just can’t order anything else, and will leave Immediately ))))))))))

Thursday, March 12th 2015

    Me too! ^-^ Because they can on purpose throw something in your second soup for revenge. :-)

    Tuesday, June 16th 2015

10 out of 10.
Dear Rebecca,
Thank you for your great lessons!
Now, I have an eye for filling the blanks easily.

Monday, March 23rd 2015

Good lesson….

Tuesday, April 21st 2015

Great lesson Rebbeca! You’re an excellent teacher!

Thursday, April 30th 2015

Very good lesson, and very funny answers!!! :D Of course, I knew the correct ones.

Sunday, May 3rd 2015

i like it
thank teacher.

Thursday, May 14th 2015

hahaha… i`m happy for the result… thanks.. Ms. Rebecca for another fruitful lecture… :)

Sunday, May 17th 2015

I got 10 correct.This is great.You are a good teacher.

Saturday, May 23rd 2015

Thank you

Monday, May 25th 2015

I got 9 out of 10 hehehe

Monday, June 1st 2015

Thank you, Rebecca! Your lessons are always very informative, understandable and interesting. I watched this one with a pleasure. Now I know how to complain! Yahoo! It’s great! Very wise advises – like I’ve heard a psychologist’s opinion too. ^-^ Yes, you’re right. It’s better to say people what you want them to do. When I was watching this video, I thought: “How happy are people that live in a normal civilized countries!” Our country is crazy. If you find that somebody has eaten a leg of your chicken and complain about it, managers in a supermarket will say: “How can I know that it wasn’t you? Maybe you have eaten that leg!” They never make excuses, they can only be rude. A month ago I watched on TV that one customer found a mouse in a supermarket and filmed it. The mouse ran on bread and pastries. It’s not normally for our country. Usually we don’t have mice in supermarkets and in houses. :-) But nobody apologized and nobody were fined for it. “Yes, we know. It was a mouse here. But now it’s gone, – said a manager. – We’ve exterminated it”.

Tuesday, June 16th 2015

Thank
Woo 100

Friday, June 19th 2015

She is speaking lovely and easy to listening.

Friday, June 19th 2015

Yeaaa..I got 9 :-)

Sunday, July 19th 2015

Thank you, Rebecca! I’ll make this 3 steps. Regards.

Wednesday, August 26th 2015

Could you tell me the meaning of ‘please credit me for the last hours’?

Sunday, November 15th 2015

thank you this is so
incredible

Thursday, November 19th 2015

thanks rebeeca!

Monday, December 7th 2015

The 3 steps are important to get the right response. Great lesson!

Monday, December 28th 2015

Thank you rebeca this is really u interesting quiz

Sunday, January 10th 2016

Great lesson! Thank you so much

Saturday, February 13th 2016

wow amazing explain

Friday, March 4th 2016

have a nice Rebecca

Tuesday, April 19th 2016

this lesson is very helping to boost confident to speak out in any problem .. hehe good thing there’s no chicken in the quiz lol

Wednesday, May 25th 2016
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