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Test your understanding of this English lesson

Test your understanding of the English lesson by answering these questions. You will get the answers and your score at the end of the quiz.
You are negotiating a contract with a client and have run into some difficulties. How do you report this to your manager?




A shipment to a customer has been delayed. How do you inform your customer of this?




Your boss expected you to hand in a sales report this morning. It's now noon and you still haven't completed it. How do you inform your boss of this?




You and a colleague are arguing, when your boss walks by and overhears you. He asks you what the problem is. What do you say?






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66 Comments on “Business English – How to minimize problems”

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thanks

Wednesday, February 24th 2010

hi Rebecca!!

=O i like your lessons!

thanks so much!!

Wednesday, February 24th 2010

hello, I like your lessons very much.
I can’t figure out when to write don’t have and haven’t. I was taught that in the negative we use don’t have instead of haven’t and have you in the interrogative. I thought it was just distinction between the AmE and the BrE, or is there another rule? I know that we use don’t have with phrases, but is tis sentence correct ? :
I have a brother . – I haven’t a brother. – Have I a brother?

Friday, February 26th 2010

    i dont have to : no necesary in present—..— i have not gone : present perfect : something was in the pas but continuous in the present.

    Saturday, April 3rd 2010Reply to this comment

    I would recommend using “don’t have” as it will be understood clearly wherever in the world you are.

    All the best, Manu!

    Wednesday, July 28th 2010Reply to this comment

Hello, Rebecca! I’m from Russia. I have a bit of problem with my English. I also need a little more time I can understand this lesson! I’m going to listen agan and agan. I try to use the new words and the new word combinations!
Thanks so mush for your job!

Friday, February 26th 2010

may i download these videos? if yes, how can I?

Friday, February 26th 2010

    No, you can’t download them right now. Sorry.

    Saturday, February 27th 2010Reply to this comment

      hello ,i am from china.i have some problems when i log onto the website.I can not watch all the lesson videos.Are there any softwares needed to show the videos?Looking forward to your reply really urgently.Thank you,Sir.

      Tuesday, March 23rd 2010

        wbupc — the lessons are currently hosted by YouTube. Because YouTube is blocked by the Chinese government, you cannot see the lessons right now. Hopefully your government will allow YouTube in the future.

        Wednesday, March 24th 2010Reply to this comment

        Oh,Thanks for your kindly feedback.I should say this website is really perfect.I will stick to this all the way.

        Thursday, March 25th 2010Reply to this comment

hi rebecca,thanks for your all help.best wishes for you.

Sunday, February 28th 2010

Thank you very much Rebecca for your help.

Monday, March 1st 2010

Thank you for your help teacher.

Monday, March 1st 2010

It was an interesting and Good topic.
Thanks Rebecca

Tuesday, March 2nd 2010

Hi Rebecca,

You look always so professional in your presentations.

Thank you once again.

Wednesday, March 3rd 2010

Thank You for all your help!

Wednesday, March 3rd 2010

iam abdullahi

Friday, March 5th 2010

thank you very much for your help

Sunday, March 7th 2010

Hi Rebeca I have a question from TOEFL exam.
Why does examiners give long format reading or listening in offical exam of TOEFL IBT. What will be change with 2 more text from reading or 3 more listening.

Monday, March 8th 2010

    Some people do receive a longer format TOEFl test, in the reading and / or listening section.

    ETS, the company that creates the TOEFL test, is testing new questions and that is why some students get a longer test. They are testing their new questions / passages etc. on you!

    You are not scored for the extra passages. You are scored only on 3 of them, but you do not know which 3, so you have to do your best on all sections.

    No choice in life sometimes!

    Wednesday, March 24th 2010Reply to this comment

hi! more power your english course online.i’ve learn a lot…
thanks and GOD blessed all of u out there……

Tuesday, March 9th 2010

Thank you for your useful english course. that’s wonderful!

Saturday, March 13th 2010

THANK YOU

Monday, March 15th 2010

hi everybody

Wednesday, March 17th 2010

Thank you about the lesson

Thursday, March 18th 2010

Thank you so much.

Friday, March 19th 2010

Tank you so much teacher Rebecca for this lesson is very useful.

Tuesday, March 23rd 2010

Thanks to all for your feedback. Please tell your friends if you like our website. It will help us to continue to grow and record more lessons for you. All the best.

Wednesday, March 24th 2010

Thanks, Rebecca…this lesson is very useful.

Friday, March 26th 2010

hi Reebica.
thank’s alot,this help in treading people in true life, but how it help me in toefl ibt exam

Friday, March 26th 2010

i am realy glad for see this website
but i do like to received a bit of e-mail lessons
please let me know how can i received notification for your respect lesson to let me go inside the web and hear the lessons
thank you for your help
ahmed hassan8
saudi arabia

Sunday, March 28th 2010

actually
This Site very very good
ahmed
From egypt

Wednesday, March 31st 2010

Dear Rebeca,

You people are doing excellent work, I pray to God for all of You for your generous support to people like us. A lot thanks.

Rizwan
London

Thursday, April 1st 2010

i m frm PAKISTAN. i want to speak good english . u made my problem solve . thanx.

Saturday, April 3rd 2010

this is elmah frm pakistan. ur programme is really very good. please after u taught us take a test.

Saturday, April 3rd 2010

Thanks rebeca you and other teachers for everything..god blessed all of you..

Tuesday, April 6th 2010

Hey there! Rebeca
I´m from Brazil and I´d like to need, how can I upgrade my english, I have studied for 7 months.
can I help me?

Tuesday, April 13th 2010

HI I LOVE YOUR TEACHING STYLE
YOU KNOW THE WEEK POINT OF FOREIGN STUDENT.

Friday, April 23rd 2010

thanks a lot Rebecca
It was an interesting

Saturday, April 24th 2010

thank you so much!

Tuesday, May 4th 2010

thanks you very much keep it up…………..

Thursday, May 6th 2010

thank a lot

Thursday, May 13th 2010

Hi,Rebecca,I happenly open this website,but I falled in love with it immediately.your lessons are so wonderful and useful,I decide to receive more your lessons from now untill i can speak Enlish like a native.Thank you for your help.

Saturday, May 15th 2010

Thank you , your classes are interesting…

Sunday, May 16th 2010

Thank you for useful lesson!

Monday, May 17th 2010

VERY NICE LESSON AND NICER TEACHER. ABDULMALIK FROM Yemen.

Monday, May 24th 2010

ones of them are new for me. . . thank again.

Monday, May 24th 2010

Please let me know how to download your lesson videos ???

Monday, May 24th 2010

I have a bit of problem in grammar so, it was useful for me.
Thank you…..

Wednesday, June 2nd 2010

hi.
first of all i would like to thanks for this lessen but i need more than this discribe
OK thanks

Friday, June 4th 2010

Hi, Rebecca!!You are the best teacher on that site!!I would like to take for Ielts exam, and fortunately, I found your lessons. Saying the truth, your lessons help me to improve and enrich my English. I would be grateful if you could post more lessons for Ielts preparation. Thank you so much!!

Sunday, June 6th 2010

    Please also check my website goodluckielts.com for lots of information to help you prepare for the IELTS.

    My best to you, Dinara.

    Wednesday, July 28th 2010Reply to this comment

Cool, Keep up the good work.
thanks.

Thursday, June 10th 2010

Thanks, Rebecca!
God bess you!

Sunday, June 13th 2010

Hi Rebacca, I like you all lessions, i appreicate this website….

thanks for all team also……

Tuesday, June 15th 2010

Hello madam,
Your accent is really supurb and clear. I like to immitate your accent.

Thursday, June 17th 2010

Dear Rebecca
I really like yr voice ,it is clear & warm . I am english beginner but I can listen almost from you .
Thank you alot

gialongbuile

Saturday, June 26th 2010

Thanks!

Tuesday, June 29th 2010

Hi Rebecca,Thanks for very good teaching ,I am a little bit lucky.

Wednesday, June 30th 2010

i love watching your lessons. it is helping me a lot, and by the way i am a sri lanken. we sri lanen thank u for all this lessons which u made and for your hard work. thank you.

Saturday, July 3rd 2010

    Thanks to you and to all our Sri Lankan viewers. So glad we can help you.

    My best to you, Harshan.

    Wednesday, July 28th 2010Reply to this comment

To all our dear viewers: Thank you kindly for your feedback. We appreciate your comments and encouragement. Please tell your friends so we can continue to add more lessons. Thank you!

Wednesday, July 28th 2010
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