engVid quiz
Quiz

Test your understanding of this English lesson

Test your understanding of the English lesson by answering these questions. You will get the answers and your score at the end of the quiz.
You are negotiating a contract with a client and have run into some difficulties. How do you report this to your manager?




A shipment to a customer has been delayed. How do you inform your customer of this?




Your boss expected you to hand in a sales report this morning. It's now noon and you still haven't completed it. How do you inform your boss of this?




You and a colleague are arguing, when your boss walks by and overhears you. He asks you what the problem is. What do you say?






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Comments

149 Comments on “Business English – How to minimize problems”


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thanks

Wednesday, February 24th 2010Reply to this comment

hi Rebecca!!

=O i like your lessons!

thanks so much!!

Wednesday, February 24th 2010Reply to this comment

hello, I like your lessons very much.
I can’t figure out when to write don’t have and haven’t. I was taught that in the negative we use don’t have instead of haven’t and have you in the interrogative. I thought it was just distinction between the AmE and the BrE, or is there another rule? I know that we use don’t have with phrases, but is tis sentence correct ? :
I have a brother . – I haven’t a brother. – Have I a brother?

Friday, February 26th 2010Reply to this comment

    i dont have to : no necesary in present—..— i have not gone : present perfect : something was in the pas but continuous in the present.

    Saturday, April 3rd 2010Reply to this comment

    I would recommend using “don’t have” as it will be understood clearly wherever in the world you are.

    All the best, Manu!

    Wednesday, July 28th 2010Reply to this comment

Hello, Rebecca! I’m from Russia. I have a bit of problem with my English. I also need a little more time I can understand this lesson! I’m going to listen agan and agan. I try to use the new words and the new word combinations!
Thanks so mush for your job!

Friday, February 26th 2010Reply to this comment

may i download these videos? if yes, how can I?

Friday, February 26th 2010Reply to this comment

    No, you can’t download them right now. Sorry.

    Saturday, February 27th 2010Reply to this comment

      hello ,i am from china.i have some problems when i log onto the website.I can not watch all the lesson videos.Are there any softwares needed to show the videos?Looking forward to your reply really urgently.Thank you,Sir.

      Tuesday, March 23rd 2010Reply to this comment

        wbupc — the lessons are currently hosted by YouTube. Because YouTube is blocked by the Chinese government, you cannot see the lessons right now. Hopefully your government will allow YouTube in the future.

        Wednesday, March 24th 2010Reply to this comment

        Oh,Thanks for your kindly feedback.I should say this website is really perfect.I will stick to this all the way.

        Thursday, March 25th 2010Reply to this comment

hi rebecca,thanks for your all help.best wishes for you.

Sunday, February 28th 2010Reply to this comment

Thank you very much Rebecca for your help.

Monday, March 1st 2010Reply to this comment

Thank you for your help teacher.

Monday, March 1st 2010Reply to this comment

It was an interesting and Good topic.
Thanks Rebecca

Tuesday, March 2nd 2010Reply to this comment

Hi Rebecca,

You look always so professional in your presentations.

Thank you once again.

Wednesday, March 3rd 2010Reply to this comment

Thank You for all your help!

Wednesday, March 3rd 2010Reply to this comment

iam abdullahi

Friday, March 5th 2010Reply to this comment

thank you very much for your help

Sunday, March 7th 2010Reply to this comment

Hi Rebeca I have a question from TOEFL exam.
Why does examiners give long format reading or listening in offical exam of TOEFL IBT. What will be change with 2 more text from reading or 3 more listening.

Monday, March 8th 2010Reply to this comment

    Some people do receive a longer format TOEFl test, in the reading and / or listening section.

    ETS, the company that creates the TOEFL test, is testing new questions and that is why some students get a longer test. They are testing their new questions / passages etc. on you!

    You are not scored for the extra passages. You are scored only on 3 of them, but you do not know which 3, so you have to do your best on all sections.

    No choice in life sometimes!

    Wednesday, March 24th 2010Reply to this comment

hi! more power your english course online.i’ve learn a lot…
thanks and GOD blessed all of u out there……

Tuesday, March 9th 2010Reply to this comment

Thank you for your useful english course. that’s wonderful!

Saturday, March 13th 2010Reply to this comment

THANK YOU

Monday, March 15th 2010Reply to this comment

hi everybody

Wednesday, March 17th 2010Reply to this comment

Thank you about the lesson

Thursday, March 18th 2010Reply to this comment

Thank you so much.

Friday, March 19th 2010Reply to this comment

Tank you so much teacher Rebecca for this lesson is very useful.

Tuesday, March 23rd 2010Reply to this comment

Thanks to all for your feedback. Please tell your friends if you like our website. It will help us to continue to grow and record more lessons for you. All the best.

Wednesday, March 24th 2010Reply to this comment

Thanks, Rebecca…this lesson is very useful.

Friday, March 26th 2010Reply to this comment

hi Reebica.
thank’s alot,this help in treading people in true life, but how it help me in toefl ibt exam

Friday, March 26th 2010Reply to this comment

i am realy glad for see this website
but i do like to received a bit of e-mail lessons
please let me know how can i received notification for your respect lesson to let me go inside the web and hear the lessons
thank you for your help
ahmed hassan8
saudi arabia

Sunday, March 28th 2010Reply to this comment

actually
This Site very very good
ahmed
From egypt

Wednesday, March 31st 2010Reply to this comment

Dear Rebeca,

You people are doing excellent work, I pray to God for all of You for your generous support to people like us. A lot thanks.

Rizwan
London

Thursday, April 1st 2010Reply to this comment

i m frm PAKISTAN. i want to speak good english . u made my problem solve . thanx.

Saturday, April 3rd 2010Reply to this comment

this is elmah frm pakistan. ur programme is really very good. please after u taught us take a test.

Saturday, April 3rd 2010Reply to this comment

Thanks rebeca you and other teachers for everything..god blessed all of you..

Tuesday, April 6th 2010Reply to this comment

Hey there! Rebeca
I´m from Brazil and I´d like to need, how can I upgrade my english, I have studied for 7 months.
can I help me?

Tuesday, April 13th 2010Reply to this comment

HI I LOVE YOUR TEACHING STYLE
YOU KNOW THE WEEK POINT OF FOREIGN STUDENT.

Friday, April 23rd 2010Reply to this comment

thanks a lot Rebecca
It was an interesting

Saturday, April 24th 2010Reply to this comment

thank you so much!

Tuesday, May 4th 2010Reply to this comment

thanks you very much keep it up…………..

Thursday, May 6th 2010Reply to this comment

thank a lot

Thursday, May 13th 2010Reply to this comment

Hi,Rebecca,I happenly open this website,but I falled in love with it immediately.your lessons are so wonderful and useful,I decide to receive more your lessons from now untill i can speak Enlish like a native.Thank you for your help.

Saturday, May 15th 2010Reply to this comment

Thank you , your classes are interesting…

Sunday, May 16th 2010Reply to this comment

Thank you for useful lesson!

Monday, May 17th 2010Reply to this comment

VERY NICE LESSON AND NICER TEACHER. ABDULMALIK FROM Yemen.

Monday, May 24th 2010Reply to this comment

ones of them are new for me. . . thank again.

Monday, May 24th 2010Reply to this comment

Please let me know how to download your lesson videos ???

Monday, May 24th 2010Reply to this comment

I have a bit of problem in grammar so, it was useful for me.
Thank you…..

Wednesday, June 2nd 2010Reply to this comment

hi.
first of all i would like to thanks for this lessen but i need more than this discribe
OK thanks

Friday, June 4th 2010Reply to this comment

Hi, Rebecca!!You are the best teacher on that site!!I would like to take for Ielts exam, and fortunately, I found your lessons. Saying the truth, your lessons help me to improve and enrich my English. I would be grateful if you could post more lessons for Ielts preparation. Thank you so much!!

Sunday, June 6th 2010Reply to this comment

    Please also check my website goodluckielts.com for lots of information to help you prepare for the IELTS.

    My best to you, Dinara.

    Wednesday, July 28th 2010Reply to this comment

Cool, Keep up the good work.
thanks.

Thursday, June 10th 2010Reply to this comment

Thanks, Rebecca!
God bess you!

Sunday, June 13th 2010Reply to this comment

Hi Rebacca, I like you all lessions, i appreicate this website….

thanks for all team also……

Tuesday, June 15th 2010Reply to this comment

Hello madam,
Your accent is really supurb and clear. I like to immitate your accent.

Thursday, June 17th 2010Reply to this comment

Dear Rebecca
I really like yr voice ,it is clear & warm . I am english beginner but I can listen almost from you .
Thank you alot

gialongbuile

Saturday, June 26th 2010Reply to this comment

Thanks!

Tuesday, June 29th 2010Reply to this comment

Hi Rebecca,Thanks for very good teaching ,I am a little bit lucky.

Wednesday, June 30th 2010Reply to this comment

i love watching your lessons. it is helping me a lot, and by the way i am a sri lanken. we sri lanen thank u for all this lessons which u made and for your hard work. thank you.

Saturday, July 3rd 2010Reply to this comment

    Thanks to you and to all our Sri Lankan viewers. So glad we can help you.

    My best to you, Harshan.

    Wednesday, July 28th 2010Reply to this comment

To all our dear viewers: Thank you kindly for your feedback. We appreciate your comments and encouragement. Please tell your friends so we can continue to add more lessons. Thank you!

Wednesday, July 28th 2010Reply to this comment

this is not commendable one, no body can evaluate this. How many people are getting the benefit of these on line lessons? So I am very sorry to say thanks but god bless you a lot in this time and the next birth too!!

Friday, July 30th 2010Reply to this comment

Thank you so much
Rebecca!
Respected madam
I watched your topic.your presentation is very great with clerity of the english world.Topic is very helpfull in daily routing life.
regards

Sunday, August 1st 2010Reply to this comment

Thanks this is really a good site

Wednesday, August 4th 2010Reply to this comment

that’s nice teacher rebecca.Thanks a lot for sharing this lesson it is helpfull to everyone. “Godbless and Takecare”

Wednesday, August 4th 2010Reply to this comment

Dear Ms Rebecca,
I thankyou for all your help.I dont know how to thank you for my better english

Your Sincerely,
Ravishankar

all the words in the mail are made from engvid.com engvid rocks :)

Monday, August 9th 2010Reply to this comment

I’m very happy to hear that the engvid lessons are helping so many of you improve your English in an enjoyable way. My best wishes to all of you.

Monday, August 16th 2010Reply to this comment

I really like your lesson and way of your teaching. I really enjoyed. This site is very usefull to learn good english. Thank you so much.

Wednesday, August 18th 2010Reply to this comment

very useful trainigs

Saturday, August 21st 2010Reply to this comment

Thanks.

Thursday, August 26th 2010Reply to this comment

hi,i got 100 points!!i’m very pleased that my teacher showed me this website !!Thanks all of you so much…….

Saturday, August 28th 2010Reply to this comment

hello teachers…i like all of your lessons.this is the better web site.thanks great..GOD BLESS YOU

Sunday, August 29th 2010Reply to this comment

Thank you so much Ms. Rebecca! I know you really teachs us by heart I can feel that.
I am living in Cambodia and I have been searching for a proper English training online.
Now I feel so lucky!
Many thanks to all the teachers of engvid.com!

Wednesday, September 1st 2010Reply to this comment

thank you very much for this lesson that provides me how to adapt with the problems

Friday, September 3rd 2010Reply to this comment

i really like this lesson and it really helping me on my business envoriment

Saturday, September 4th 2010Reply to this comment

thanks for this valuable lesson.

Monday, September 13th 2010Reply to this comment

Dear teacher!

I wish call you as a teacher
I love your lessions so much.
For some reasons, I could not view them online.
Could I download them? I hope it yes!

Regards,

Friday, September 17th 2010Reply to this comment

Hi
Ms. Rebeca
I glad to know you,I think this lesson was great!.Teach us how can we handle more easier some difficults.

Saturday, September 18th 2010Reply to this comment

hey Rebeca ..
your lessones are amazing and it can improve my english language … i was very upset because i cant find any website can help me , but when i find this website i feel so happy .. thanks alot

Monday, September 27th 2010Reply to this comment

thank you

Tuesday, October 12th 2010Reply to this comment

Thank you Rebeca

Thursday, October 14th 2010Reply to this comment

Thank you Rebeca .

Monday, October 18th 2010Reply to this comment

good prctice

Sunday, November 7th 2010Reply to this comment

Thank you very much!

Thursday, November 11th 2010Reply to this comment

Hi Rebecca:
I am impressed by your way of teaching.

Friday, November 12th 2010Reply to this comment

The art of lying

Saturday, November 27th 2010Reply to this comment

hi every body good luck for you

Sunday, November 28th 2010Reply to this comment

Hi rebecca
I really to thanks you for the video, and a I have a question for you. In one of the videos you used the word “find”, but in same sense think. I look in my dictionary and the only meaning for find was in a sense of thing or object or a person. Could give more examples.
Thanks. Fernando from brazil

Wednesday, December 1st 2010Reply to this comment

Hi how are you and how are u doing???
This is one of your Repectable and Dear student
And want to say a few words To the Team of Engvid
Your the best Teachers then ever I haven’t seen teachers like you I wish to talk with My respectable teachers Please…
I want to say hello to Mis Valen, Mis Ronnie, Mis Rebecca, Mr Alex and my Hero James…
Please Text me On Irshad59@yahoo.com
pLEASE I will be very Appreciate for all of you… Take care and Be happy..

Sunday, December 19th 2010Reply to this comment

hi,iam asiya. pls rebecca i just want to learn how to teach or stand before students and teach the subject.or simply want to enhance my self confidence.please help me.hope for your earlier response.Be happy…

Friday, December 24th 2010Reply to this comment

I have just met with your web site and i see that really it will be useful.From the first week i have begun to advise you to my friends.Thanks

Wednesday, January 5th 2011Reply to this comment

Hello Rebeca and all the EngVid teacher’s team. I feel it as my duty to tell that you are all great!!! May God protect you, and Happy New Year!!! With great respect to you and to what you are doing,
Alexander from Russia

Thursday, January 6th 2011Reply to this comment

how are you doing thakns for that

Friday, January 7th 2011Reply to this comment

Learn Real English website and yours help me a lot in improving my english. Keep up the good work. A big huge from me to you.

Saturday, January 8th 2011Reply to this comment

hi rebecca
i thank you a lot for your efforts to help us

Saturday, January 8th 2011Reply to this comment

Good Work.Thank you.

Monday, January 10th 2011Reply to this comment

thank you sooooooooooo much inever understand grammer like this before

Wednesday, January 12th 2011Reply to this comment

Thank you so much for helping us to injoy

Wednesday, January 12th 2011Reply to this comment

Thanks Rebecca!!!
Your explanations are very clair, so we can learn english more easily than other forms (only text, f.e.).
Spain

Sunday, January 16th 2011Reply to this comment

thanks this is great

Sunday, January 23rd 2011Reply to this comment

thank’s

Saturday, February 12th 2011Reply to this comment

Thanks Rebecca!!!
i understand exactly i am very glad with you to study english and learning your teaching is very excelent thanks a million again……

Sunday, February 13th 2011Reply to this comment

Very Good!

Sunday, February 13th 2011Reply to this comment

Rebecca, you are ssso amazing=) have made the Engvid my homepage)) THANKS a BILLON (=

Friday, February 25th 2011Reply to this comment

rebeca – the best teacher

Sunday, February 27th 2011Reply to this comment

Hi Rebeva, thanks your lesson , it is clear as water, i have not a slight delay to get the quiz!

Wednesday, March 16th 2011Reply to this comment

Thanks!

Tuesday, April 12th 2011Reply to this comment

very helpfull ……..thanx a lot !

Monday, April 25th 2011Reply to this comment

Amazing lesson
i study bussiness topic with all levels and next it will be slang

Tuesday, May 3rd 2011Reply to this comment

very good teacher
thank you my teacher

Thursday, May 5th 2011Reply to this comment

Even though i am new to this web site. i found really helpful lesson here. thanks very much to all engvid time. good luck.

Thursday, May 5th 2011Reply to this comment

Dear Rebecca,
Your entire team is doing a tremendous job for the welfare of people who are facing many problems to learn English effectively.
I have a question. kindly tell me what’s the difference between Speak and Talk and how to use them in sentences?
Waiting anxiously for your quick response.
Sania
Pakistan

Sunday, May 8th 2011Reply to this comment

Hi Rebecca,
I like your style to teach….:)
Good luck.

Wednesday, May 11th 2011Reply to this comment

I am from Sudan . your lessons are very benefit
thanks so much .I want to become a keen translator .so I will know more about other cultures and send our peace wishes

Thursday, May 19th 2011Reply to this comment

I appriciate your great teaching.

Thursday, May 19th 2011Reply to this comment

Thanks for help

Sunday, May 22nd 2011Reply to this comment

Thank you again. I need few changes in learning English. Hope to see you more in the future and maybe I can contact you somehow.

Have a nice day!
Cata

Tuesday, May 24th 2011Reply to this comment

Simple, easy, understanding. Thanks a lot

Thursday, May 26th 2011Reply to this comment

Great lesson!

Friday, July 8th 2011Reply to this comment

Good job

Tuesday, July 19th 2011Reply to this comment

Mrs Rebecca. You are very good teacher!!!!!!

Saturday, July 23rd 2011Reply to this comment

a few more lessons from u, n’ I will be a better student. hugs n’ kisses 2 u. nice job.

Friday, August 19th 2011Reply to this comment

Thanks,but just a little question . how can we know to use slight or the other qualifiers in our speech could help me ?

Sunday, August 21st 2011Reply to this comment

thanks rebica but just a little question >how can I learn English flunce . sorry to my little english

Sunday, August 21st 2011Reply to this comment

Hi Rebecca,
Thank you so much for helping using English language effectively. You’re such a great teacher!

Friday, September 2nd 2011Reply to this comment

Hi,rebecca. I am enjoying your classes.. and i feel that I can start to improve my knowledge. I am good at english. and also having confidence too. but sometimes I don’t understand aussie accent. It’s become hard to understand.. I am kingly greatful to you if you could give me few tips for that.. You have very excellent teaching style. I’m loving it. I’ve been thankful for you.

Tuesday, September 20th 2011Reply to this comment

dear all responsible for producing this website which is very interesting for me I found it after searching too much about site may be support me in english language conversation ,finally I found it excellent effective and attractive so thanks again for all spesialy

Wednesday, October 5th 2011Reply to this comment

dear rebecca,
I sent e-mail and this completion for the previous one your lessons supported me strongly, pls I’d like to be one of your students if you agree I,ll be thank you very much.
badawy baghdady

Wednesday, October 5th 2011Reply to this comment

thank you so much, i feel that i can improve my english knowledge. and, the lessons was helping using effective language.

Wednesday, October 12th 2011Reply to this comment

A good lesson.Ilearned a few interesting things.

Friday, November 4th 2011Reply to this comment

Dear Rebecca,
I´d like to thank you for your advanced english lessons. I can see you must have a high academic profile. I am happy to learn with your fiendly english method; small details make a difference. “Good bye for now!”
Regards,
Jorge.

Sunday, November 13th 2011Reply to this comment

Thanks for helping me. Sometimes I get into disagreements because I’m not polite.
:[

Wednesday, November 23rd 2011Reply to this comment

This is my first time in this websize but i sure this lesson will help a lot.

Thank you so much.

Thursday, December 1st 2011Reply to this comment

Why you should always have to lie in English? Ex.Interview, problems at work, at your manager etc Thanks. I am from a country were people say what is really going on..English culture is so confused….
You are a good teacher. It is true!

Sunday, December 4th 2011Reply to this comment

    Many North American and European cultures promote the values of “politeness” and “political correctness”. These are usually just nice ways of LYING! I hate it, too! What country are you from, Olga?

    Monday, December 5th 2011Reply to this comment

Hi Rebecca, I love your classes! I am from Argentina.We have many mistake in our culture, but people are really friendly and honest. SOMETIME we are naive…thanks for be honest with us..You do not have idea how much appreciated your wonderful classes. SORRY if I sound rude, but I hate lies…please do not stop teaching..THANKS A LOT!

Thursday, December 8th 2011Reply to this comment

so great Rebecca.
good job.

Monday, January 9th 2012Reply to this comment

Thank you so much Rebecca,
your lessons are very clear!

Sunday, January 15th 2012Reply to this comment

Thank you very much Rebbeca, this is amazing lessons.

Tuesday, January 24th 2012Reply to this comment

hi, really this lesson was very usful for meee

Saturday, January 28th 2012Reply to this comment
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